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El Burro

1875 S Bascom Ave Ste 570, Campbell, CA | Map it  

95008 37.289500 -121.934601

(408) 371-5800

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Features

Price:
$
Categories:
Restaurants
Cuisine:
Mexican

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Payment Methods:
MasterCard, Discover, Visa, American Express, Diners Club
Restaurant Special Features:
Outdoor Dining, Group Dining, Family Style Dining, Lunch Spot

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Reviews for El Burro

LilPickle

Member since Mar, 2010 View Profile
1Review
0Photos
Joined 2 years ago
5.0
March 26, 2010

Best Mexican Food By Far. The food is fantastic and the service is fine, they get the job done. I always order chili verde for dipping with the chips and salsa. Absolutely to die for! Definitely one of the best restaurants in all of the bay area. I have been going to El Burro for over 17 years and recently moved to central California, it was definitely the number one thing I missed. We try to make it back there once every couple months because it is just that good! :)

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telemajik

Member since Aug, 2009 View Profile
3Reviews
0Photos
Joined 3 years ago
1.0
August 14, 2009

The food is appalling. My wife and I ended up here after a mixup in coordination. The place looks nice enough and the outside dining area is comfortable on a warm night. I ordered a mexican steak, which comes with a salad. The salad was iceberg and cabbage from a bag served in a plastic bowl with a single slice of beet on top. The steak was served in strips with tomatoes, green peppers, onions, and cheese (all as advertised), but under a lake of gravy from a can. While the food was served quickly the gravy had cooled enough to encase the entire dish in a skin. The steak itself didn't taste too bad but only after giving each piece a few shakes to get rid of the horrible gravy. I'm still nauseous thinking about it.

Don't go here. Drive a few miles and find a Tlaquepaque. If you're at Pruneridge and you must have Mexican food, go to Left At Albuquerque around the corner. There is also Taco Bravo, Unamas, and Baja Fresh all within walking distance.

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marilyn789456

Member since Aug, 2008 View Profile
2Reviews
0Photos
Joined 4 years ago
1.0
August 28, 2008

The manager in campbell is not good in customer. we dont understand their service, before we able to purchased the thousand island dressing to go for a few times, Later the employee said they are not selling it, when asked why ? He said that the manger got so upset. . The manager said No one should sell it or the employee wil be terminated, the manager in campbell should not threatened the employee. They should also allow the customer to purchase the salad dressing because we like the taste of the dressing.

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Lorraine Sanders

Member since Jul, 2005 View Profile
306Reviews
0Photos
Joined 7 years ago
July 17, 2008

Editorial Review by Lorraine Sanders. Inexpensive Mexican fare and heaping portions attract mall-goers, families and 20-somethings alike to this Pruneyard eatery.

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GUCCIJIM

Member since Apr, 2008 View Profile
1Review
0Photos
Joined 4 years ago
4.0
April 10, 2008

WHY DOES THE KITCHEN HAVE ONE SPOON FOR RICE AND ONE FOR BEANS?. First things first: The food is awesome! The steak fajita's and chili Colorado dishes are my favs. I can always count on large portions and piping "hot" food. The food might be "hot" yet the service sometimes leaves me "cold". For example, some servers kindly accommodate the customers requests, while others play by the book, lack personality, and almost fear the management.

Now for the spoon controversy: It is almost impossible to request 1/2 portions on beans and 1/2 portions on rice for dishes that only have beans on the plate. Is it that too difficult to ask for? Apparently it is since the management has explained to us that there is only "one" spoon in the kitchen to measure out the beans and "one" spoon to measure out the rice for full amounts only!! It is such a poor excuse that it is simply laughable!! Sooooo, Lori (in corporate), if you are reading this: BUY MORE SPOONS in smaller sizes!!

Whatever happened to the customer is always right? Not here....not even close!

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