06/30/09
Bob's Towing big scam
by terriblet
Our car was impounded off the street while awaiting repairs. The registration was expired and the title lost. We paid the fees (over $800) to Bob's along with towing fee to junk car, title transfer, and sales transfer. They were abusive when we tried to explain DMV would not give junk slip without original title and the notarized title transfer would allow them to get title. Title was requested but DMV is backlogged and slow to send. They refuse to listen to the fact that DMV will not give us any other paperwork to junk car.
- Cons: Uncooperative, scamming impound fees
04/08/08
Bob's Towing - Tops in Towing!
by DBThopson
I recently experienced the misfortune of being stranded on the side of the freeway in rush hour traffic with car troubles. Sure, I had always seen others who also fell prey to this same mishap, yet because I have always drove newer vehicles, I had always felt confidant that I would never be among one of those "unfortuneate motorists". So needless to say It had caught me completely offgaurd, and as my anger quickly diminished into a sudden panic, I now would experience the helplessness feeling when one is placed in this position. I had called my insurance company for assistance and was informed of a possible wait of 60 mins. before help would arrive. This can feel like 60 years when sidelined motionless as traffic flew by so dangerously close. Fortuneately, My luck would quickly turn for the better, I mention quickly because of the fact that within only 15 mins. Rick, a Tow Truck Driver from BOB'S TOWING, arrived on the scene and in a very professional, and politefull manner, suggested a place of repair close by, and took precautions to load my vehicle with care as if it were his own, and in no time flat, we were on the road and out of the danger zone! I must admit, my perceptions of the towing industry has certainly changed for the better since the service I recieved with BOB'S TOWING. Their professional, and friendly service was Greatly appreciated by myself, and I would highly recommend their service to anyone who may find themselves in a similar situation in need of roadside assistance! They trully are the Tops in the Towing Buisness! and I am greatfull for their service and assistance that day when I so needed it!
- Pros: Professional, Freindly, Clean, Timely Service!
- Cons: None
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