12/15/08

Really bad experience

by chris_cambridge

I'm sorry to write this as I agree with other reviewers that the stylists are really nice and the atmosphere is pleasant. I got my hair cut a few times and it was fine and then I got a color and it was literally a disaster. I asked for brown/deep mahogany (my hair is brown I just wanted to freshen it up) and specified that I did not want it red at all. My hair was literally purple. Everyone I saw immediately commented. The sylist knew it was bad and gave me a discount - I still paid $200 - and promised to call me in a few days. She said if it didn't fade she would fix it. I never heard from her again and have been using color stripping shampoo (for swimmers) for 2 months now. LIke I said, people are nice and I feel bad writing this, but I went to this salon based on all the 5 star reviews i saw here and think it's only far that I tell people about my experience.

• Pros: Nice staff, great atmosphere
• Cons: Don't get a color treatment

05/28/08

I look great!

by lspeir

Wow! I look great!!! I had an appointment this morning at Andrew James Salon to have a change and I couldn?t be more pleased. I have long straight hair (forever) and finally decided to join my chic pals and add some flair. I chose the salon because a friend recommended it and for that tip I love her even more. Even though I had been told differently, when I nervously got to the salon, I still expected the usual loud music, trendy decor and pouty hair fashionistas. No way. It felt like I walked into somebody?s home. I was welcomed immediately by the front desk person who physically stepped out from behind the desk (a very nice, hospitable gesture I thought), and was offered my choice of beverage. (Now I like coffee so I jumped at it to calm my quaking nerves.) Then rather than sitting down and waiting, I was introduced to several of the ladies working at the salon and warmly led by Megan to her station. She never rushed me but let me nervously ramble about my long hair, about how worried I was to cut it after so many years, how I wanted a change, that I am a professional so I can?t be too edgy, my absolute freakout about highlighting it (we did and I love it), etc. Then we agreed on the new cut, the shade, how to replicate the style, and away we went. I walked out of that salon feeling absolutely, massively edgy yet professional (sort of Chic but not Over-the-Top) and I have not stopped smiling since. I recommend this salon ? and Megan ? so wholeheartedly! Go there! It?s a great place for atmosphere, hospitality, style and comfort.

• Pros: Great beverages, No blaring music, Not rushed

03/31/08

Great haircuts & fantastic service. I love this place.

by wtr2008

I found Andrew James salon on CitySearch and decided to try it out based on the great reviews. I've been going there for almost two years now, and I love it. Everyone who works there is so nice and welcoming - not pretentious at all. When you walk in, they'll offer you a drink (they have a menu of drinks, including coffee, tea, wine, etc. and it's all free). When I walked in last time with that completely stressed, post-workday dazed look in my eyes, the first thing Heather said was, "You look stressed. Do you need a glass of wine?" It could not have been a more perfect greeting. After half a glass of red wine and some munchies, I was a new person.

I have had my hair cut by three different people there. Normally, that would scare me - I tend to stick to what and who I know. But I have loved it every time, so I have gotten far more comfortable with having my hair cut by whoever is available. They will give you a list of recommended Eufora products when you are finished with your cut... some people don't like that, but they aren't pushy about it and most of the time I don't buy anything.

Basically, I love this place. They do a great job with my "mind-of-its-own" curly hair, and despite the fact that I get a basic cut with no color and I rarely buy products, they make me feel like I'm their most important client.

• Pros: the fantastic service