529 N Santa Cruz Ave, Los Gatos, CA | Directions 9503037.232813 -121.979266
"APOLOGIES ' – Bridezilla's happen. Unfortuntely.
A scheduled timeline needs to be followed . When a client does not want
to follow the scheduled time line and or listen to the advice of proffessional Make up Artist and Stylist's , of how the timeline needs to be followed results in an unpleasant experience.
Professionals are hired to do a job and when we are not able to do this...this becomes the clients responibility of how their experience will unfold.
We have your best interest always in mind.
I have many actors, clients and brides in my Make up chair and have never had anyone complain.
I love what we do , I am passionate and very good at being a Make up Artist.
When you hire a proffessional to do a job, you need to let them do it.
I apologize for your experience, however, I tried my best to explain how important it was to be ready earlier , than later. So sorry you did not let me do my job. Sincerely, Marla / Make up
Disappointing and stressful experience – My sisters and I went to Rendezvous to get primped for my sister's wedding. My sister had met with the make up artist and hair stylist and felt secure in the plan for the day and their skills. There were also a few good recommendations online. What a disaster it turned out to be! While the hairstylist was a very nice person, she rushed through our hair to leave for a personal affair despite our appointment being booked 6 MONTHS in advance. My hair and my sister's hair was falling out and had no curl before we left the salon... too bad the hair stylist left 2 hours before us so she couldn't fix it (we actually used their hairspray and curling iron to retouch it ourselves!!!) The make up artist and owner of the salon was truly the biggest problem. She was straight out RUDE to my sister on her wedding day and almost brought her to tears. She double booked and gave the other customer priority so that my sister's and I arrived 1 hour and 15 minutes late to the wedding. I recommend NEVER going to this salon. The owner is selfish and only wants to make money. She does not care about her customers.
Attention Brides - Do NOT go here – If you want your wedding day to be stress free, relaxing and on schedule do NOT go to Rendezvous for make-up or hair! Marla, the make-up person and owner, booked another appointment right in the middle of my bridal appointment, causing me to arrive 45 minutes late. When I arrived at the wedding venue, I had to rush to put on my dress and didn't even get a chance to look at myself in the mirror before the ceremony and pictures. I also wasn't totally happy with the make-up and wanted some changes but didn't have time to ask Marla to do them. Keep in mind I booked my appointment 6 months in advance because I realy wanted everything that day to be right and flow.
We also had a problem with the hairstylist, Rosemary. She had booked another appointment in the afternoon and rushed through the bridesmaids hair. She booked our appointments unneccessarily early, at 9 am (even though we didn't need to leave until 1:30 pm) so that she could leave early - which she did, at 11 am!. Both of 'maids had their styles come out before we even got to the wedding site... and they had guaranteed they would last 12 hours.
This is the brief version of the story. The full version is even more messed up! Just please know this salon caused a lot of wedding distress and is not reliable.
RELAX – RENDEZVOUS MADE ME FEEL WELCOME AND SPECIAL, HIGHLY RECOMENDED. ABLE TO MEET ALL MY NEED IN ONE SPA IN BEAUTIFUL LOS GATOS.
Lets have a Rendezvous – Great service, friendly atmosphere and beautiful decor. My vist was fun, in a timely manner and wonderful staff to make me feel relaxed. I recommend this salon-spa to anybody who wants to be pampered and enjoy a one stop shop salon.
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