04/04/07

Dirty Tables, Wrong Order, long wait (no pen)

by spon

This Round table pizza is filled with problems. Before today, we had to wait 5-10 minutes to place an order because the cashier was too busy yelling at the driver.

Today was an adventure. We called and ordered 3 personal pizzas (2 via Sharks 4-in-the-net promotion. I even confirmed it with her when I called her. She said "20 Minutes" . My co-workers and I arrived at 12:40PM. I told her I had called in and placed my order. I gave her the 2 tickets. My Coworker paid for the 3rd pizza with a Credit/debit card. However when we asked for a pen, the cashier said "no". We had to find a pen ourselves to sign the slip. Then she told us the pizzas will be ready in 9 minutes.

We sat down at a table that was fairly dirty. However it was the cleanest available. We could only wipe the table top down.

Then the pizza arrived: Only one pizza. She asked us, "is that all" and I said "NO! I ORDERED 3 PIZZAS!" Then she claimed we didn't give them the Shark Tickets. But I told her I had. She went back to the counter and there they were on the counter. To top it off, the 2 Pizzas weren't even made. I checked the receipt and 3 pizzas were listed. I'm feeling really insulted. I ordered 3 pizzas, confirmed 3 pizzas, and I only got 1 pizza. And even if I didn't give her the tickets, there still should have been 3 PIZZAS made.

We finally received our last 2 pizzas at 1:00PM, significantly longer than I had hoped.

Needless to say, I am severely disappointed. It has major problems with the cleanliness and service. I will not be going to this Round Table anymores. I would gladly drive further than to wait for a late pizza at a dirty table.

• Pros: The pizza was good.
• Cons: Bad Customer Service, Dirty tables, didn't make order.