07/06/09

Very good experience and would use again.

by citysearchuser100

I was standed by the side of the road, and the owner of the company came and picked me up personally and hauled my car (blown hose) over to a mechanic off of San Thomas Expressway. She was very polite and very fair with me. I would call them again if I were stranded on the side of the road and in the area.

• Pros: Owner very friendly and very fair

06/17/09

Would not recommend

by tinnman

Stupid is Stupid… last night was a good example of it. I parked where I should not have and got towed. All well and good, so I got the place where my truck was and called. This was very early in the morning, hence they were closed and I got the answering service. I inquired what the cost would be to pick up my truck. She told me 100.00 for towing, 50.00 for storage and 80.00 for the gate fee. Wow! Ok, that’s alright, I was at fault. Deciding not to pay the gate fee, I went to pick it up late in the day. When I was given my receipt he said 210.00 are due. Hey now! Last night I was told 100 for towing 50 for storage and 80.00 for the gate. Now you are telling me it is 160.00 for the towing. This was at 4.30 and they close at 5pm. Had I not of had the money and just came with what I was told the night before, I might have to go get more thus missing the 5pm closure. Then it would have been another 50.00 for storage. Come you guys; let’s get your story straight. Not with standing all that took place to get me there. The employee's working there were very cold and callous. Hey, you just took a lot of my money, which by the way, I think is far too much for towing. At least be friendly and make sure the people who work for you know your pricing.

Should I ever need a towing company, I would not call this one.

• Pros: they know where its parked.
• Cons: none

10/08/08

MOST EXPENSIVE TOWING EVER!!!

by binnibong

13 days $930 bucks, my friends car got impounded for 30 days and payed about the same amount. These guys are scam artists! actually i take that back there isn't anything artistic about them, they just pray on people who make mistakes and charge them up the butt for it. i looked into the rates for santa clara 2008 it states 40 bucks a day they charged me 50, the lady said they got new contracts with the sheriff and the rates went up, so i asked if i could see it and she rudely said no, and told me i had to contact the sheriffs office. So i contacted the sheriffs office and they said that i had to go to the towing company. YOU GUYS NEED TO USE BETTER BUSINESS ETHIC!!! I BET THE GUY DOWN HERE THAT GAVE U A GOOD RATING PROBABLY WORKS FOR YOU OR LIMA TOWING PUT IT THERE THEMSELVES, WHY ELSE WOULD HE BE SO OFFENDED THAT SOMEONE ELSE GAVE YOU A BAD RATING, AND YOU NEVER MENTIONED YOUR PRICE FOR SUCH EXCELLENT SERVICE!!! SCAM!

• Pros: they are dumber than they look
• Cons: they are dumber than they look