4343 Stevens Creek Blvd, Santa Clara, CA | Directions 95051
37.324037 -121.977426
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Dave Parker continues to be an outstanding representative for BMW and Stevens Creek BMW. Our transaction was clean, simple and all handled by phone. Could not have been any easier, even with our out-of state delivery. By the way...it's Peter M. Cipolla....not "S"
Service was expert and promptly available. Loaner car was immediately available, and Justin is an excellent communicator. Car was ready for pickup ahead of promised time.
I purposely travelled from San Francisco to Santa Clara to purchase my car at Stevens Creek: the service there is outstanding, they gave me a good price and it was well worth the extra drive.
My family has been purchasing BMWs with Bob Christie for about 15 years now. There is a reason why we keep on coming back to Bob, he treats us like a Parton the BMW family. He always greets us with a smile, gives us a tour of the newest cars to hit the floor and treats us with so much respect and kindness. This was my first time purchasing a car without my father and I came in a bit nervous. I was so thankful to see Bob there because he knows exactly the questions my dad would have asked him and answered questions I didn't even know I had. He was able to order my car in a timely manner and would email me with updates as to when I could expect my car. Luckily, my car came earlier than expected and Bob...
My family has been purchasing BMWs for about 15 years now. There is a reason why we keep on coming back to Bob, he treats us like a Parton the BMW family. He always greets us with a smile, gives us a tour of the newest cars to hit the floor and treats us with so much respect and kindness. This was my first time purchasing a car without my father and I came in a bit nervous. I was so thankful to see Bob there because he knows exactly the questions my dad would have asked him and answered questions I didn't even know I had. He was able to order my car in a timely manner and would email me with updates as to when I could expect my car. Luckily, my car came earlier than expected and Bob...
Romeo was extremely helpful throughout the whole process from test drive to vehicle pick up. I appreciate the personal attention without the pushy salesperson pitch. He was very prompt in replying to my questions during the waiting period. Thanks so much for all the recommendations and assisting me in configuring my new car! I absolutely love it! Gil and Chris were also very helpful during pick-up. Having Chris go over the vehicle features was definitely a plus. It made going through the manual a lot less intimidating afterwards. Gil made the paperwork a breeze. Thanks for all the info regarding maintenance and helping me make a decision with the add-ons. Excellent customer service all around!
The purchase of our new 535i was extremely stress free, as I commented to the sales advisor - the practice of buying a vehicle can be taunting, stressfull but our experience was unparalleled with anything I had ever encountered. The service was exceptional!
Tam Do was great. He was very professional and helped make my buying experience painless. Finance could have been a little quicker as there was quite a long wait, but the time we waited was used to go over the manuals and a breif introduction to our new car.
I had my son's M3 serviced here after
his death. I was given a "free" loaner during the service. When I picked up my son's car I was told by the service clerk there was, "no charge..." Lo and behold I had a $300 charge on my card. I have called, inquired, complained...no response. I suppose they feel comfortable with the practice of charging your card without authorization or warning.
BEWARE.......
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