04/04/08
AMS Car Stereo, Inc.
by Suehubb at Citysearch
We purchased a Clifford Car Alarm when we purchased our 1997 Mercedes car from Smythe European, as per their recommendation.
We recently had a problem with our car stalling and our Mercedes mechanic suggested we take it back to AMS Car Stereo to have them by-pass a relay.
We took the car in without an appointment, did not have to wait and they apparently were able to fix the problem as the car has run well and no more problems. After all these years there was no charge for this service. We are very satisfied customers of "AMS Car Stereo" on Stevens Creek Blvd. in Santa Clara, CA.
04/01/06
Navigation System installation
by britepa at Citysearch
The navigation system was installed incorrectly and a switch plate cover was broken during installation. The manager made it our problem and we had to go to the car dealership to special order the part which was fairly expensive. We picked up the part and went back to AMS to have the navigation system installed correctly (they omitted connecting a wire which caused the DVD player to be non-operational beside breaking the switch cover). They fixed the problem promptly however refused to reimburse us for the cost of the switch cover. We have dealt with them in the past and were very happy with the service. This time the service was subpar.
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