Krung Thai
San Jose, CA 95128-2538
Phone: (408) 260-8224
- Hours:
- , Mon-Fri 11:00am- 3:00pm, Mon-Fri 5:00pm-10:00pm, Sat-Sun 12:00am-10:00pm
User Reviews for Krung Thai
06/05/2008 Posted by champdog
I went in to eat at this restaurant as we had many times before. We ordered our food and then about 30 minutes later a family friend came in and we invited her to eat her food with us so she sat with us and ordered her food. The ordering process was very slow and when we received our dinner we were missing an order of panang chicken. We had ordered 2 orders but instead we received an order of pork kra praw. We tried to get our waiters attention but after waiting forever and not being able to get anyone to help us, we decided to forgo the request and just eat the food we were given. We did try getting another waiter to help us but no luck. Also, when our friend finally received her order she was missing her thai tea and instead was given a sprite. It was again hard to get anyone’s attention. We received our bill and the waiter added our friend’s bill with ours, even though we had requested they be separated. Our friend was billed for two rice orders and received only one and she was billed for both a thai tea and sprite even though she never received the tea. To top it off, we were charged a 15 % service charge for 6 people when there were only 4 of us altogether. I tried settling this issue with the lady clerk who completely ignored me. She acted like she didn’t speak or understand English. After going back and fourth, she did separate the orders but she didn’t credit my service charge, pork kra praw and my friend’s rice and tea. Instead, she additionally charged us both a 15% service charge. I called the owner & left messages, no response. I sent a letter but again no response. I won't be going there again!
Pros: location
Cons: bad service, hidden fees
05/24/2008 Posted by kohlidevina
The review written by Neha Rastogi is absolutely true, these people have a very cheap mentality and Neha I would like to go with you again to Krung Thai to teach these people a nice lesson :o)) so they don't do it again. Even I went with my husband this Friday and really had a bad experience!!! The waitress came with the bill and asked for the tip as if it's her human right. When asked she claimed if you like the food its mandatory to pay the tip. Gosh I was shocked at this ugly behaviour. Whole of the wait staff including the manager are GREEDY people.
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