07/06/09

AVOID AT ALL COSTS

by lelahp

THEIR LICENSE SHOULD BE REVOKED!

THese guys came out to my house to fix a broken pilot light on my water heater. Initially they installed an igntion switch which didn't work so they then installed a second expensive part without my permission. The result was a massive gas leak. Allstar told me I needed a new water heater. Thank goodness I got a second and third opinion. As it turns out Allstar insalled the wrong ignition switch and then cross-threaded the second part causing the gas leak. What should have been a small problem ended up costing me over a thousand dollars and Allstar has refused to reurn my calls or refund my money to this point (I'm planning on taking them so small claims court if I have to).THese guys should not be allowed to be in business-AVOID THEM AT ALL COSTS

• Cons: unskilled, deceitful, horrible

04/01/09

You got to love how they do it!

by NancyF

I want to commend the excellent service I received this afternoon from Timothy.

Not only was he a pleasure to have in my home to assist with my plumbing problem, but he was professional, communicative, and

over all, just a pleasant surprise to me.

Unfortunately, I have had years of bad experiences with plumbers in the area.

I have to say this is the first time that I’m relaxed and happy after the job has been completed.

I commend Allstar Plumbing in having such a professional individual on staff, and I will refer Timothy to all of my friends and professional contacts who need a referral.

I have already given his name and contact information to a very good friend who is a realtor.

Great service, Kudos to Timothy!

03/13/09

Exeptional Service

by Jaytom

I recently called Allstar Plumbing for an emergency job at my residence. The service and attention I received was so exceptional I was compelled to write this review to express my pleasure and satisfaction.

The entire transaction from the scheduling and dispatch with Gil to the service provided by D.T. and Matt were extremely courteous and professional. D.T. promised to complete the sizable job in one day and was true to his word. They both explained to me the problem, the process and kept me informed on the progress of the job. Their trucks, tools and uniforms were immaculate. They took time to re-explain the job to my wife and to briefly entertain my 1-year-old son who was very interested in their work.

I work in a service industry and maintain a high standard for the service I provide to my clients. It is an extreme pleasure to be on the receiving end of such excellent service. I will highly recommend your company to my neighbors and friends and would welcome Allstar Plumbing back to my home anytime. Thank you for supporting your employees.