Share(650) 988-9323
174 Castro St
Mountain View,
CA
94041
37.3943
-122.0789
Neighborhoods: Old Mountain Views, Old Mountain View
AMARIN THAI CUISINE
Last updated 9.05.09
01/06/08
Disappointing meal - good service
by skelanda at Citysearch
My family has visited Amarin on multiple occassions, always with good reviews on the quality of the food, however the portions do tend to be on the small side. On my son's sixteenth birthday we decided to return and were dissapointed in both the quality and of our dishes and the serivce we received. The hot and sour soup was good however we were shocked at the amount of woody ginger root that we had to set aside! The green chicken curry was flavorful enough however the dish would have been better named bamboo shoot curry - the chicken was almost nonexistent; at most we found 2 tiny chicken slivers in an abundant sauce with what appeared to be half a can of slivered bamboo shoots. Our tamarind shrimp was delivered cold to the table and contained only three shrimps of medium size despite the claim of containing jumbo shrimp. Once I was able to get a wait person to the table and gave them the information about our meal, I was promised a manager would be notified. The check was delivered to us with no response and no explanation. We noted on the way out that a banner in the window of the resturant touted Amarin as the best Thai Food of 2007 by the Mountain View Voice; however our family is sure there are much better Thai choices in the Bay Area for us to discover.
11/18/07
A good variety of crowd, but slow service
by naotake at Citysearch
I think this is a pretty good Thai restaurant in the south bay area. I always like the international mix of crowd when I am here, and it is always busy. I specially like the Roasted duck with red curry dish and the Pork Basil. It's great with rice. The food is good, but sometimes when it gets busy, the service is slow. Or to be precise, it takes time to have a waiter come get your order. Once the order is in, it is pretty fast. But overall, I like this place as a "easy" thai food place.
09/21/07
Bad customer service; mediocre food
by wongster1982 at Citysearch
Went there with 4 co-workers for Thursday lunch. When I ordered my pad thai, I pointed to #1 pad thai that contains chicken and shrimp for $7.95. When the bill comes, I'm charged $9.95. We ask the waitress to correct this mistake. She says I ordered shrimp only, which costs $9.95. I told her that that was not what I wanted and if the dish came as shrimp only, it was their mistake, not mine, and I shouldn't be charged for that. She realizes this is her mistake and confirms that I had ordered #1. She talks to the owner to get a price adjustment and comes back accusing me of ordering a dinner portion, which would be $9.95 anyway. This is completely outrageous because I was clearly handed the lunch menu and she confirmed that I had ordered #1 for $7.95. The owner hears our continued discussion with the waitress and yells, "It's not a big deal!" in reference to our concern over the 2 bucks, which is completely rude and unprofessional. I could care less about the 2 bucks. At this point, it was the principle, not the 2 bucks. We get the corrected bill back and I saw that I was being charged $8.95 instead of $9.95. At this point, I was just really irritated. We grabbed the attention of another waiter finally got it resolved. I would not recommend this place because of the bad customer service and their condescending attitude. Their food is mediocre anyway. If they put that much MSG in their food, at least make it taste good.
