My Experience. Excellent cuisine! Great ambience! Friendly & prompt service! Great price! What more can you ask for? Visit this place very often and never get tired of recommending them to friends & colleagues! Also, I recently heard that they'll be offering this huge deal on www.speedeals.co! You guys can check it out :)
OUR FAVORITE LUNCH TIME PLACE. For lunch we have been quite a few time. We ususlly call in the order. As we drive up the parking us pretty bad. But, thank god they have a valet parking. The customer service is OUTSTANDING. I have never had a bad time here at PF Chang. The rest. is very busy and so because the food is very good. If you haven't tried this place you should.... it is terrific. I recommend this place.
My Love/Hate relationship with P.F. Chang's.
Ok, so my boyfriend lives in Sunnyvale, and he LOVES P.F. Changs. I, on the other hand, don't.
I get that it's Chinese "bistro" food, but really? Almost 10$ for friend rice?
It's over-priced, and the wait here for the food is really long. Also, and this might be petty but, it's been a really hot summer, and I ordered a glass of Coke, maybe Pepsi, I don't remember. Anyways, I got a refill, and then towards the end of the meal, I asked for another refill. The server tells me, "wow, that's a lot of caffiene, are you sure you need another refill?"
So, yeah, just get me my drink, don't be lazy about it and try to cover that up with superficial concern.
For sake of your business, please replace your hostesses. Needless to talk about the food. PF Chang restaurants serve pretty much the same food. Now let's talk about the service. The servers usually do an adequate job smiling, answer questions the customers might have and serving the food. Food and service often come a bit slow but I can take that. The problem lies on the fact that almost EVERY time I go I encounter bad host/hostesses. Tonight there were three hostesses standing there slacking off. They didn't even bother to greet us. Worse off they were absolutely impatient to me asking simple questions like: 'How long are we supposed to wait?' I have no idea what the heck it was that backed their rudeness. I'm sure it wasn't their looks! One advice to the managers: 'Hire new host/hostesses ASAP. Sometimes the customers look for more than just not-so-authentic-but-edible Chinese food.'
This gussied-up chain bustles with singles and families craving Chinese food favorites..
Towering twin stallions and carved wood screens add majesty and mystery to this stylish restaurant, where well-dressed patrons sip martinis at the bar and families with children feast around large tables or in spacious booths. The menu gives Chinese classics a contemporary tweak; dishes are artfully presented, with many sauces made tableside by servers. Signature plates include diced chicken wrapped in cool lettuce leaves, orange-peel beef with chili peppers, and wok-fried scallops with lemon sauce.
This restaurant is impresive to see. Thats the good news.
The atmosphere is very noisy.
The food is just OK.
But the service is an ABSOLUTE DISASTER. You had to put the soup in your bowl yourself. oh well! but when the main dishes came there were no dinner plates on the table. It took several requests to get the plates while the food sat there and got cold. The waiter never came back to ask if everything was OK or refill our water glasses. Again it took several requests for more tea. Long wait for the bill.
I left a 10% tip but it should have been ZERO. Waiters and management not doing their job.
Poor and slow service.
It took a while for a waiter to come by to take our order. We placed the order and people at other tables who arrived later received their order before ours. They ordered soup the same as ours, but yet we received ours later. We also saw the waiters serve the soup to the other tables, but they did not for us. They just set the bowls and the soup on the table and walked away.
Food was not hot at all. It didn't take long before the food was already cold before we could finish. The A/C turned on during a cold day doesn't make sense either.
Rush on weekends. The place is crowded on weekends, be prepared to wait. Very limited choices for vegetarians. Lettuce wrap and garlic eggplant were good. You need to be enlightened to eat the Buddha vegetables. Fried rice and chow mien are worth trying.
BAD< BAD< BAD Service. I will never go to this place again. My boyfriend and i went here for our anniversary and we waited an hour and a half for our table. Our pager finally beeped, and the host told us to wait on the side and the next waiter will seat us. We stood there for another 20 minutes and when i asked the host what the status was, she gave me attitude and said, "has your pager beeped yet? b/c if it didn't then obviously your table is not ready!" I was in shock that she would even speak to me that way b/c i was only asking her when we would be seated. I told her that you told us to stand over to the side. She rolled her eyes and grabed some menus and threw it on the table. On top of that, we had to wait another 20 minutes just to have someone bring us water. The food is not worth the price. I will never go here again.
P.F. Don't Know Chinese. Went there with the cousin once. Thought we would try it. This is basically a Chinese version of Happi House or Olive Garden, or Red Lobster. Food is as authentic as much as a whale is a fish, or that an eggplant is actually made of egg. The only thing good I remember about my dinner was the dumpling appetizer. Actually, I don't remember whether the dumpling appetizer was fried, boiled or steamed. Only that it involved dumplings. The Kung Pao something-or-other was Paoless. This dish is supposed to be spicy, but was less spicy than Rice Krispies. I may not be Chinese, but I have lived overseas long enough in Taiwan to know what is good Chinese food.