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Hotel Valencia Santana Row

355 Santana Row
San Jose, CA 95128
Phone:
Citysearch
Cross Street:
Olin Avenue

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Great rooms from $209

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Editorial Review for Hotel Valencia Santana Row – by Lily Fu

In Short
This Santana Row hotel's lobby welcomes visitors with dark-wood furniture, plush couches and vanilla-scented candles. Outside in the atrium, couples and groups of singles congregate for drinks and conversation by the firepit and fountain. Guestrooms are furnished with the hotel's custom-designed beds, cordless speakerphones, complimentary high-speed Internet, bathrobes, irons and hair dryers.

Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.

Insider Tips

The Extras

Room rates vary depending on availability so make sure you reserve well in advance.

Look Good

Top dining is available at the sophisticated steak-and-seafood restaurant Citrus and for drinks, the V Bar packs in a younger crowd.

User Reviews for Hotel Valencia Santana Row

Citysearch (1), InsiderPages (3 ), All (4)

1 Star Rating: Not Recommended

07/11/2007 Posted by iamhungryfor

Night #1- room way too narrow(less than 24" walkway in front of beds), double mattress on a queen size bed frame(bumped shins On frame corners often), shower head 7'6" tall, shower curtain did reach wall to wall, tub overflow completely missing from tub( got to see into drain system), bathroom door system very loud late at night(wakes partner), and hvac equipment on roof breaking down(loud noise directly overhead................. ...................... ................. Night #2(same visit)- switched rooms, same shower issues, front desk did not allow a roll away bed in room(daughter slept in chair),bathroom door..., and room air conditioner would not cool below 76......................... ............. Night #3(different visit)same shower issues, bathroom door..., cordless bedside phone only worked by speakerphone, tv remote malfunction, and MOST IMPORTANT- A VERY LOUD PARTY ACROSS THE HALL WAS ALLOWED TO CONTINUE FROM 12:30 AM - TILL 1:30AM WHEN I CALLED FRONT DESK AND COMPLAINED.

Pros: location and got free night stay after two nights

Cons: that free night

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Editor's Review

Boutique hotel features modern decor and accommodations for the trendy set.  See the full editorial review.

Insider Tips

The Extras

Room rates vary depending on availability so make sure you reserve well in advance.

More Insider Tips

Hotel Information

Admission

  • $319-$1900

Parking

  • Lot

Payment Types

  • Diners Club
  • Visa
  • American Express
  • Discover
  • MasterCard

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