Best Buy

Doesn't Recommend

Terryn A.

Joined 2 years ago

Beware of online orders with in-store pickup!. The customer service is pathetic and the employees have very little knowledge. I will no longer shop at Best Buy.

We order a TV online and pickup at this store. We tried to return the TV 5 days later and were told that the system could could not process the return and there is no override so they can't do anything to resolve the issue. They gave us the option to take the TV with us and try again a different day or to leave the TV with them and they would continue to try the refund. They couldn't tell me when that would be or what they would do if the system would not accept the return.

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Contributor

Joined 10 years ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers.. In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.