(650) 428-1807
821 Castro St
Mountain View,
CA
94041
37.3866
-122.0833
Neighborhoods: Old Mountain View, Old Mountain Views
horrible customer service / dirty!!
by TamiN
This place is horrible to get your nails done. The Owner, Nancy Nguyen poses as a "manager" in case of legal issues and health inspectors.Her husband and her own the store. Nothing at the store is ever sanitized and is very dirty the spa water that you put your feet in could be from the previous customers feet as well as all the tools that were used! She does not follow state laws and has been issued many citations over the pass few months of my friend being an employee at here shop, where she was wrongfully terminated because she did the right thing and told Nancy that what she was doing was dirty and unlawful. This is not a hate message on the store. Ive actually been in there and saw what was going on in front of my eyes. I walked in without an appointment and was sent to Nancy to get my nails/toes done sitting on the seat I can see that the tub of water with cut nails and floating skin which she told me to dip my feet in!! NO WAY thats gonna happen! I cannot stand the dirtiness of this place at all. There are many complaints about her cutting nails to short and treating customer very wrongfully in many other reviews on this site and others. Stay away from Nancy if you don't want any infections of skin/heath issues. She is also very rude and not professional at all! Buyer Beware! Customer Beware! Buyer Beware! Customer Beware!
- Pros: none
- Cons: dirty
Great place to get a pedicure......
by Dhensley
This is the first pedicure that I have had that was quite good. I have not done my toes in a couple of years. They were very nice and friendly when my sister and I walked in with no appointment. They took us in about 10 to 15 minutes later. My pedicure was the best I have had. Great massage the hot stones were wonderful and the parrafin wax on my feet soothing. My sister did not get that great of a massage. The lady doing her nails seemed to be rushed. Keep in mind we did not make appointments. Like with all nail salons you have to give it a chance. Atleast with this place you seem to have a good experience the first time. I would let them know it's your first time it seemed to help.
- Pros: Very friendly and comfortable
- Cons: Did not have any Cons.....
Best Nail Salon in Town
by Jsheldon
Gorgeous nails is an outstanding salon .The manicurists provide excellent sense and attention to their clients , the manicures and pedicures are the best I' ve ever had ! I have been coming to Nancy for over 12 years , I see her every two weeks for my hands and feet , I couldn't live without her . I love the feeling at Gorgeous Nails , everyone is so friendly and clearly happy to work here .No other salon feels this way and it is always a pleasure to spend part of my saturday here .
- Pros: Clean salon ; friendly, honest and respectful manicurists
- Cons: None




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