09/11/09

One of our favorites

by telemajik

It amazes us that this place isn't more crowded. My wife and I have been there probably 10 times, and I've enjoyed every dish that we've ordered.

• Pros: Great food, good ambiance
• Cons: Can't think of a single one

07/04/08

Avoid rude customers

by laydeenhi

I honestly pity the person below me who wrote the review about 19Market. It's so interesting to see people who go to restaurants and have no patience and don't know the little things behind the scene and then act as if they are the only customers in the place and go online and start their bash talking. Little does she know that people who are placed in the patio area already have plates that are only there for display, and when the server seats you down and at least orders some drinks or appetizers for you, she will then change out the REAL plate seatings. If i wasn't wrong, it was a blazing hot day at 19Market where the air conditioner was not working so everyone wanted to sit outside and in the backroom where there was cool air. The funny thing is that the host who had an "attitude" was actually also a server who was tending to a backroom full of people. Basically, all there is to it is that people should not go to a restaurant and think that they are the only special people there who need special service. As far as the person who "could have been the owner that didn't know how to run the place;" well, I hate to say this but she was not there to begin with.

06/23/08

Abysmal service

by lisamt

I rarely feel I want to leave no tip at a restaurant, but 19 Market had AWFUL service. Too bad...it was near our hotel and we were in town for a concert. Our hotel suggested it because we wanted good food and it's near the HP pavillion. We walked in and the host was talking to someone at the bar, back to the door and didn't turn around until I said hello. First she wanted to seat us in the back room of an entirely empty restaurant, but we asked for front patio because it was nice out. Our plates on the table were very dirty, and we realized it was only the host and the bartender working, so someone barely came to the table, and the host had major attitude, really bad. The bartender was at least helpful, changing out my plate when she saw me wiping it down. We never saw them again and when we asked for the bill, it never came out, and we had to go inside on numerous occasions to find them. I saw a woman who looked like the owner, just standing around, and she clearly didn't run this restaurant well the day we were there. What a bummer. We would have rather enjoyed picking up a burrito around the corner or even a hot pretzyl at the pavillion than sit at that miserable dinner. We cancelled our dinner entrees because a)we were full from appetizers and b)couldn't stand being there any longer. The food was not bad, but the experience ensured we'll never go back. If you're understaffed and can't serve customers, at least acknowledge it, don't give attitude and disappear and make us find you to get our food and check! Sorry to be bitter, but that's how it made us feel. We did leave a tip, but only because we felt bad for the overworked bartender who was pouring drinks and trying to wait on the tables the host/server abandoned.

• Pros: close to hotels, hp pavillion
• Cons: poor service