07/31/09

RIP OFF

by plm1020

Save yourselves a load of trouble and look these guys up at the better business b web site.

Our issues:

(1) Damaged items

(2) No response after multiple phone calls

(3) Late

(4) Missing Items

(5) Left a massive mess behind them

• Pros: none
• Cons: RIP OFF

06/30/09

Absolutely Horrible

by kiten11112003

The customer service was ridiculous. They charged me over $500 for tape, bubble wrap, and 8 cardboard boxes. When I complained, the manager said they were overpriced and they were making a huge profit (i know, how often do they admit that?) but would do absolutely nothing to reduce the price. She got irritated as the conversation progressed. All this after calling their office every day for a week only to find out that my items had not even been loaded onto a truck to begin being transported. I have been sleeping on a sleeping bag for far too long, and will likely have to pay almost double their estimate to get my furniture back. I would advise anyone thinking about this company to immediately move to a different option. I will never use them again, and they have soured me to moving companies in general.

• Pros: Professional until they get your things
• Cons: Will charge an arm and a leg once they have your items

04/16/09

My Moving Experience

by Sammy00

I called A.S.A.P. Relocations to inquire about moving services. I spoke with one of their reps, Shannon and she provided me with detailed list of how much they charge for a move. The prices were very reasonable compared to the other companies i previously called. Shannon was very helpful in informing me of crucial informations regarding moving. She was never pushy of getting my service but was very patient with me. I finally decided to use their services and booked to schedule a move with them. The day before the actual move, i recieved a courtesy call from their office to verify my move which i thought was very courteous. And on the day of the move the guys came ontime and was ready to haul my things in their truck. They moved fast and was very strong carrying two to three boxes at a time. They blanketed my furnitures and put special protections on all my things that were glass. After loading the truck they followed me to the new address. They went straight to work to unload the truck and after they finished unloading the rest of the items in their truck they went and unpacked the furnitures and some of the boxes. All the while they maintianed professionalism and was very courteous at the same time. They never made me feel uncomfortable during the entire move.

• Pros: Professional, Courteous, Fast & Strong...