Koss Collision Center

01/15/10

Beautiful Fix on My Jeep

by steely1 at Citysearch

I was in a three car collision and both my rear end and front end of my car were dented. Koss Collision did a great job fixing the bumpers and matching the paint to the original. The owner is exceptionally nice and I felt like I was in good hands. They quoted a four day turn around and I had my Jeep back in three. Hopefully I won't have to but I will always go to Koss.

• Pros: Fast, Friendly and Good Deal

12/12/09

I am not impressed with their service

by jslearner at Citysearch

I went to this shop because someone cliped my left fender of my Hyundai Elantra 2005, which resulted in some damage to the bracket that holds the tire. They replaced that part and gave me the car back. When we drove out of the parking lot and down the street the car was severly pulling to the left, which is the side of the repair. It would almost make a left turn for me if I let the stearing wheel go. I immediately took the car back to be fixed. Well now it is 2 years later. There is a problem with the left front tire. Every time I reverse while turning, there is a clicking sound in the joint on the side where the repair took place. I am not sure what it is, bad repair, bad part. Either way it is unacceptable.

11/02/09

Absolutely best place to have your car repaired!

by KVAlexander at Citysearch

My husband and used Koss Collision and would never go anywhere else. My husband had his SL550 rearended on 280 and thought restoring the car was hopeless. Don Koss in record time returned the car, and my husband thought he had a new car again. I was hit while parked at a hospital and needed the car daily. Don went to repair it at Smythe within hours and my car was perfect. We are so fortunate to have this quality of an individual in our area. His partner brother is also exceptional. Their phone number is (408) 298-5000. Katharine and George Alexander

• Pros: The owner is a perfectioist, impecably honest, more than fai
• Cons: absolutely none!

09/25/08

Excellent Work Thanks

by volvo2006 at Citysearch

My Volvo was in an ancient in July 2008, another car side swiped the passenger door and the rear door plus the fender in the rear and also a portion of the front finder.

I took the car to Koss Collision Center for an Estimate; these people are very courteous and professional and when the car was inspected for the damage they will talk to you and let you know what can be repaired or have to be replaced, you will get a computer generated list of parts that must be replaced and also the parts that can be repaired.

The Estimate will show you the cost of each Part, replaced or repaired. Koss will show you step by step what is going to happen to put your car back to Perfection. Koss will get in touch with your insurance and take care of all the paperwork. Koss will work with your Insurance.

The paint job on it?s own was something to appreciate, Koss did a fantastic job to match the paint on the rest of the car. When Koss remove parts to repair or replace and then replace them back on the car you can see the workmanship and the attention to detail is excellent.

When Koss put a finish on the car it will look better then brand new. I highly recommend Koss Collision Center, they do outstanding work.

• Pros: Koss over all Facilities Highly Impressed Me
• Cons: NONE

01/03/08

THE BEST BODY SHOP IN TOWN

by sjc1974 at Citysearch

This is without a doubt the BEST SHOP ever! For starters it's probably the cleanest and most welcoming body shop I have ever seen. The first meeting with Don Koss was like meeting the type of gentlemen you only see in movies. I've been to other body shops before and was referred here by the dealership and what a blessing it was. This place is the Nordstrom of body shops in regards to cust. serv. The front office staff was extremely helpful and curtious. they took their time to make sure ALL of my wife's question's were answered and she had a shopping list full of them. I was amazed when I saw the other review blasting the place b/c I've referred a few people here and they all came back with a warm fuzzy feeling just like I did. All businesses could take pointers from Koss Collision when it comes to work ethic, cust. serv. and the overall way to run a business. Take my word for it and you will have no worries when it comes to having your car repaired. I figure any place that had a fleet of high end cars being fixed here they must be doing something right! I brought my Honda in to be repaired and when I got it back there was no indication that it had ever been in an accident. I came to pick it up and there it was parked next to a MB S600 and it looked just as good. And when I had to wait for my ride to pick me the first time the lobby was comfortable and well stocked with different things to read and I was offered a refreshing Coke by Sharon who I later found out was Don's daughter and the fact that it's a family run business was refreshing. So believe me when I say that this is the best place to have your car repaired after an accident.

• Pros: service, easy to get to, clean and comfortable, nice people, excellent work