Koss Collision Center

12/12/09

I am not impressed with their service

by jslearner at Citysearch

I went to this shop because someone cliped my left fender of my Hyundai Elantra 2005, which resulted in some damage to the bracket that holds the tire. They replaced that part and gave me the car back. When we drove out of the parking lot and down the street the car was severly pulling to the left, which is the side of the repair. It would almost make a left turn for me if I let the stearing wheel go. I immediately took the car back to be fixed. Well now it is 2 years later. There is a problem with the left front tire. Every time I reverse while turning, there is a clicking sound in the joint on the side where the repair took place. I am not sure what it is, bad repair, bad part. Either way it is unacceptable.

11/02/09

Absolutely best place to have your car repaired!

by KVAlexander at Citysearch

My husband and used Koss Collision and would never go anywhere else. My husband had his SL550 rearended on 280 and thought restoring the car was hopeless. Don Koss in record time returned the car, and my husband thought he had a new car again. I was hit while parked at a hospital and needed the car daily. Don went to repair it at Smythe within hours and my car was perfect. We are so fortunate to have this quality of an individual in our area. His partner brother is also exceptional. Their phone number is (408) 298-5000. Katharine and George Alexander

• Pros: The owner is a perfectioist, impecably honest, more than fai
• Cons: absolutely none!

09/25/08

Excellent Work Thanks

by volvo2006 at Citysearch

My Volvo was in an ancient in July 2008, another car side swiped the passenger door and the rear door plus the fender in the rear and also a portion of the front finder.

I took the car to Koss Collision Center for an Estimate; these people are very courteous and professional and when the car was inspected for the damage they will talk to you and let you know what can be repaired or have to be replaced, you will get a computer generated list of parts that must be replaced and also the parts that can be repaired.

The Estimate will show you the cost of each Part, replaced or repaired. Koss will show you step by step what is going to happen to put your car back to Perfection. Koss will get in touch with your insurance and take care of all the paperwork. Koss will work with your Insurance.

The paint job on it?s own was something to appreciate, Koss did a fantastic job to match the paint on the rest of the car. When Koss remove parts to repair or replace and then replace them back on the car you can see the workmanship and the attention to detail is excellent.

When Koss put a finish on the car it will look better then brand new. I highly recommend Koss Collision Center, they do outstanding work.

• Pros: Koss over all Facilities Highly Impressed Me
• Cons: NONE