Vagabond Inn Santa Clara

Doesn't Recommend

auto58

Joined 3 years ago

Overpriced, stained & torn linens & shady people loitering. I was very unhappy about my stay At the Vagabond Inn. It is overpriced for what you get. The towels, sheets, blanket & bedspread all had stains & were torn. The bedspread literally was falling apart at the seams. There was quite a bit of litter in the parking lot.

Speaking of parking lots, for the price I didn't expect to see the undesirable types of people loitering in the parking lot all night. They were drinking &

who knows what else. They were loud. It wasn't just a single group of people either.

I went to take a shower in the middle of the afternoon & there was no hot water! How many other people could have been using the hot water up- the parking lot was near empty of cars. The shower head was so crusted that the water flow was limited to a drizzle. The internet never worked & the

cable TV went in & out. Trying to figure out the remote was a chore in itself. There was no instructions for the remote, the phone & no tv channel guide in the room. Not the most important things, but if I'm paying mid priced, these are things I expect.

The service was dreadful. I was told nothing could be done about the lack of internet connection or cable reception. As for the characters in the parking

lot, I complained several times throughout the night & was told the following "I'll take care of it" "They've been told to keep it down" "They are paying guests & no one else is complaining" When I asked for the manager, I was told the manager wasn't available. The person I dealt with was quite rude & surly. He seemed to be annoyed & acted as if I was bothering him. He told me "What am I supposed to do about the bedspreads?"

I was so unhappy with the problems that I left before dawn & went to the motel next door called Bela Vista. It was quite a bit cheaper but with none of the problems.

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Contributor

Joined 10 years ago

West Coast travelers find budget-friendly beds and a variety of creature comforts at this friendly hotel chain.. In Short
Since 1958, Vagabond Inns have offered affordable lodging to leisure and business travelers. The California ranch-style hotels boast home-like comforts, with most locations offering free continental breakfast, free local calls, free weekday newspapers, heated pools and pet-friendly policies. Many locations offer business-friendly amenities like Internet access, ergonomic work spaces, microwaves and refrigerators. Vagabond Inn Executive hotels offer more business-savvy amenities such as on-site business centers, exercise rooms, in-room data ports and more.

Recommends

Nancy Hunter

Joined 9 years ago

West Coast travelers find budget-friendly beds and a variety of creature comforts at this friendly hotel chain.. In Short
Since 1958, Vagabond Inns have offered affordable lodging to leisure and business travelers. The California ranch-style hotels boast home-like comforts, with most locations offering free continental breakfast, free local calls, free weekday newspapers, heated pools and pet-friendly policies. Many locations offer business-friendly amenities like Internet access, ergonomic work spaces, microwaves and refrigerators. Vagabond Inn Executive hotels offer more business-savvy amenities such as on-site business centers, exercise rooms, in-room data ports and more.