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October 04, 2007
Beware!.
I would give them a no-star review, but 1 is the minimum, c'est la vie!
I ordered a $7 book from Handee Books via biblo, to which Handee cheerfully charged my credit card, and the next day tell me they've shipped the book.
A week goes by and they cancel my order. Why? Well their rep "Tammie" says:
"As posted on the Policies page on our website: Orders from invalid email addresses or unverifiable domains cannot be fulfilled and will be cancelled.[sic]"
HUH? Biblo verified my email, my credit card was immediately charged and the book was being shipped to its billing address.
I responded with:
! Hi Tammie,
!
! "How is my domain unverifiable or my email invalid? You seemed to be able to charge my credit card alright.
!
! If you don't have a product in stock you shouldn't list it as such.
Their ever-helpful response:
"Handee Books is no longer accepting correspondance [sic] from this account/domain."
Nice! AVOID AT ALL COSTS
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