07/02/09

Full of S*** Advertising and service

by karma408

First off the review written with the name hsonger is the owner writing a review on herself!!!!! The whole thing is a scam out of ur money.... As you can tell everything on the owner is fake from her chin,butt,titts,eyes,and even her marriage to the US... Former owner of many "happy ending" massage hot spots... After incarceration decided to go straight....

That is just the background of the owner... So as fake as she is so is her service.... Her main goal is to make you come pout of pockets for whatever she can... walking around tellinh employees to manipulate you in getting much higher cost services that "so-call" cost more in products but all products cost are extremly cheap. They break even with one pedicure... I do alot of researches on these salon because i have had bad experinces with this salon....

Oh, before i forget, when I was there I went to go use the bathroom and saw one of the employees cleaning the tools... IT WAS JUST RISE WITH WATER AND WAS PLACE IN ONE OF THE SANITISE BAGS THAT CAN BE SEALED ON BOTH ENDS SO WHICH MAKES YOU THINK IT HAS BEEN PROPERLY CLEANED...!!!!! WHICH IS NOT.... BEWARE INFECTION ON THE WAY!!! I WOULD NEVER GO BACK.....

• Pros: pretty setting
• Cons: everything else... rip off!!!!!

06/17/07

Great customer service

by hsonger

We just have group party 15 people. I love the atmosphere, the excellent customer service, decor. They are very professional. The Complimentary drinks were a nice touch. I enjoyed myself immensely and I will be back.

06/04/07

Le False Advertising?

by ama723

If you are looking for a nice place to take a group of ladies for pampering, this is definitely not the place. A great deal of what they say they offer on their official website is merely "customer-seeking" advertisement. A group of my family and friends (7 ladies) reserved a block of time for pedicures and/or manicures as a party. We anticipated wine and cake while be "pampered" but, in actuality, only received offers of jasmine green tea and ice water. When the owner was questioned about the wine and cake, she proceeded to speak in her native language to a staff person. Only after the conversation was concluded did she reply, "What kind of wine do you want red or white? I didn't know you wanted wine." WTF? At the end of our "pampering," the women in our group compared notes on the experience. 3 of 7 women were thoroughly disappointed; myself being the most disappointed. 3 others were very quiet during and after the pedicures. Upon visually observing the work, I really couldn't see improvement on anyone's toes. Only one person was extremely excited about her treatment. My feet were soaked for maybe 5 minutes; after which they became cold as I sat through a lackluster experience. My cuticles were not properly taken care of; nor were my nails filed symmetrically. What was most upsetting is that the polish on my toenails, at completion, looked as if a five-year-old painted them. Polish either didn't cover all areas of my toenails or was sloppily painted over cuticles and edges. Maybe all the money that is being placed into creating ambience and advertising should go into improving technique and customer service. I regularly go to a spa in Fremont and am much happier there. My spa may not falsely advertise amenities but will give you what you pay for--excellent customer service and craftsmanship. Le JJ Belle should be ashamed of themselves!

• Pros: Ambience
• Cons: Skill, False Advertising