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MerchantCircle, Inc.

201 Main Street, Los Altos, CA | Map it  

94022 37.378701 -122.115701

(650) 352-1335

3.5

out of 5

3.5 Star Rating: Average

10 Reviews

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Features

Neighborhoods:
North Los Altos
Categories:
Acupuncture, Software Publishers

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Reviews for MerchantCircle, Inc.

circlesucks

Member since Jan, 2012 View Profile
1Review
0Photos
Joined 4 months ago
1.0
January 13, 2012

Merchant Circle Scam. I spent 3 years on MerchantCircle as a Member, Moderator, and Community Leader. (Unpaid customer service rep) I dealt with merchants on a DAILY basis that MerchantCircle was either ripping off or trying to rip off with their bogus paid products, and lack of customer support. I would stay away from ANY paid product MerchantCircle offers, including Directory Submission, Paid Leads, any of their get found on Google campaigns (SEM packages) Verified badge, Local Sponsor, As someone who has used all of these products I can tell you not only are these products a RIPOFF, but when you have questions or concerns pertaining to them Good Luck MerchantCircles customer service is ALMOST NON existent. Due to MerchantCircles unethical business practices I am no longer a member. I have a blog on Blogspot titled "MerchantCircle SUCKS" feel free read and post comments.

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Techwarrior

Member since Feb, 2010 View Profile
1Review
0Photos
Joined 2 years ago
5.0
March 02, 2011

Merchantcircle Rocks. After 5years in business our company proudly supports Merchantcircle and will continue to share them with others you guys rock!!

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MCsucks

Member since Feb, 2011 View Profile
1Review
0Photos
Joined 1 year ago
1.0
February 25, 2011

What a JOKE. I received an email invitation from Robyn Hannah MerchantCircle community manager, asking me to give a review of MerchantCircle. Ok, if that's what she wants, that's what she'll get. I see some MerchantCircle community leaders have already posted here per her email. I have been with MerchantCircle for 3 years. I know the people at MerchantCircle. I have met them personally. I have been to Headquarters in Mountain View. I have seen their operation. In all honesty MerchantCircle has some good points, and some bad points. Sometimes the BAD outweighs the good. For me, this is the case. If you enjoy being attacked in the forums, watching other SR Community Leaders being attacked, and being continually harassed then MerchantCircle is for you. They hand out Community Leader badges like candy. The only qualification to be a community Leader is the ability to breathe. Out of the 50 or so community Leaders MAYBE 4 or 5 actually do anything for the MC community. The rest just try to collect the benefits without working for them. Some recent Community Leaders Mike Neylan, Schaon Blodgett, and Rod Rotzien are prime examples of who not to nominate as CL's They came to my listing and harassed me in my talk to me, so I shut it off. They left me harassing private messages, so I deleted them from my connections, and last but not least Mike Neylan left me a very provoking review. I had to tolerate MerchantCircle Community Manager Robyn Hannah with her lies, deceptions, and false accusations, while making excuses for other Community Leaders, BLATANT terms of service violations. If you use MerchantCircle my advice to you is USE them for all they're worth, BUT don't use ANY of the paid products. For updates and up to date info on this business, Check out my Blogger page called My MerchantCircle Story. BEST :) Ken

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DenVecSr

Member since Sep, 2008 View Profile
6Reviews
0Photos
Joined 4 years ago
1.0
December 30, 2010

"NOT FOR CONSUMERS". Businesses at MerchantCircle can and will remove any negative comments or reviews at this website. This is very unfair to the consumer who is not able to read the negative reviews that the businesses do not what consumers to read. Try writing a negative review at their website: merchantcircle, it will be eliminated within days by the business it was written about. Try to call their 800 number from their website: merchantcircle. 800-305-9203. It always says this business is temporary closed or want to charge you $34.95 to talk to them. Consumers need to stand up to these so call consumer advocate websites otherwise we the consumer will get taken and scammed into thinking these businesses have only wonderful reviews and do business with them. Stay away from MerchantCircle.

Email I received from MerchantCircle after questioning why my review about “HEAT USA” was removed:

Subject: [#MGO-788957]: neighbor / listing-remove=Remove listing /

Date: 12/28/2010 2:46:11 P.M. Eastern Standard Time

From: support@merchantcircle

Merchants are allowed to manage their Reviews feature, hence, they can remove individual reviews or the entire feature if they so desire.

The MerchantCircle Team

800 W. El Camino Real, Suite 330

Mountain View, CA 94040

Ticket Details

===================

Ticket ID: MGO-788957

Department: Neighbors

Priority: Neighbor

Status: Closed

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Cascading Creations

Member since Feb, 2010 View Profile
1Review
14Photos
Joined 2 years ago
5.0
November 05, 2010

Amazing customer Service. MerchantCircle is by far one of the most effective on-line tools I have found to market my business. Their customer service is excellent and their products are useful and very reasonable. If you have an on-line presence MerchantCircle is a must have!!!

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