A big letdown.
Tried this when they first opened and was not impressed. Decided to give it a second try today.
Onion "strings" arrived fully 20 minutes before the burger, even though it seemed like a full kitchen staff and they were not that busy. Grilled onions are more sauteed than grilled on the burger and no way they can stay on the bun. Runny, for lack of better term. The vanilla shake had another flavor in it as if it was made on a machine that had just made a licorice shake.
And then, although service persons were on their cell phones and in clear view, I had to flag someone to take my credit card to check out.
1/3rd pound burger, vanilla shake and onion "strings" came to $20. Consider the above and this was my last visit.
Best Chili Ch.Fries ever, VERY expensive burgers.
My first time, taken by a regular customer. I LOVE a great hamburger but this was not it. Meat quality great, bun and additions poor quality and tasteless. Roasted peppers/ pickle chips tasted the same, like they had been soaked in water.
Very over priced. Two burgers, two cokes, one sweet potato frie and one chili cheese fries (both sides huge) cost ~35.00. Not worth it. Go to Kirks Steakburgers!
Editorial Review. Create your dream burger at The Counter in Palo Alto from more than 312,120 burger combinations.
Great food and a terrific place to hang out!. The most awesome burgers...and oh my god, the fries...which includes the sweet potato fries, pickle chip fries, onion strings and good old french fries...the sauces are awesome... it can get crowded on the weekends, so be sure to plan for that. If you don't know that there's parking in the back, it could be a problem...the parking in the back is where to be as there aren't many spaces in the front.
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