2500 Hospital Drive Bldg, Mountain View, CA | Directions 9404037.369102 -122.082027
Neighborhoods: Cuesta Park
Great Doctor – I thought I had just an ankle sprain. But after 3 months of pain and limping around and just not getting better I made an appointment with a podiatrist, Dr. Steven Klein. He tested my ankle and took x-rays (in his office) which showed there were no bones broken. He told me I might have a torn ligament and sent me for an MRI which showed a ‘partial ligament rupture’. He is very conservative and suggested I try a walking boot and physical therapy. When that didn’t work he fixed my ligament with surgery. At first I was very scared because I never had a surgery before. But Dr. Klein was very patient with me and answered all my questions. He was reassuring and his very nice and helpful office staff even got me a handicap parking sticker for after the surgery. The surgery wasn’t as bad as I thought. I was done and home by lunch time. The ice machine Dr. Klein’s office provided kept my pain and swelling down and after 2 days I didn’t need pain pills. I was back to work later that week. It’s now a month after the surgery and I’m walking in my own shoes with a little aching, which Dr. Klein says is normal and will go away with time, but no pain like before. From the first visit to the last I was very comfortable in Dr. Klein’s office . Dr. Klein was kind and professional and his staff were friendly and helpful.
Mixed reviews – I came in with minor foot pain, and just wanted to get it checked out.
Dr. Klein performed 3 x-rays and an ultrasound on this minor foot pain (and billed my insurance for $900!). He then recommended an MRI from one of two places, which struck me as odd. I wasn't convulsing in pain-- an MRI seemed like a highly aggressive treatment. He then gave me an ankle brace and recommended I return in two weeks.
Over the next week, my foot actually got WORSE. I felt numb in my foot. I had a bad feeling about my visit with Dr. Klein because my gut was telling me that my foot pain was not that serious, I had just gone in to ask how to keep it from getting worse.
So I went to get a second opinion from another podiatrist, and he was GREAT. Unlike Dr. Klein, who was irritated that I asked questions during the visit about my treatment and rushed me from x-ray to ultrasound without getting my input, the other podiatrist sat me down and explained how my foot was functioning and why it was hurting me. No x-rays, no ultrasound, nothing. He recommended that I stop wearing the ankle brace because it was compressing a nerve, which was making my foot feel worse.
I feel like Dr. Klein is probably a good doctor, but he favors all these expensive exams (x-rays, ultrasound, MRI) to cover all the bases. After all, HE doesn't have to pay for them, it absolves him of responsibility in case a patient files a malpractice suit against him because it proves he tried to do everything possible, and it helps him make a diagnosis. In my case, this aggressive approach made me highly uncomfortable and even made my pain worse. Dr. Klein possibly did not anticipate my ankle brace compressing a nerve, but, well, it did.
To top it all off, he was kind of patronizing during his bedside manner. I asked questions and he kept making passive aggressive comments to make me stop asking questions. I mean, I understand doctors must get tired of answering the same questions all the time, but seriously! This is my BODY! I'm obviously going to be concerned!
Another example of this is when I mentioned a possible cause of my foot pain, and he chuckled and said, "Oh, so you've been looking around on the internet, looking this stuff up, getting worried?" I mean, I get that it must be irritating when patients self-diagnose. My dad's a doctor and he tells me all the time about patients who freak themselves out about this sort of thing. But you should NEVER make a patient feel ashamed about being scared of a possible health issue and going to see a doctor to raise those concerns. NEVER.
In conclusion, Dr. Klein seems like a really capable doctor. But he did not communicate with me about his thought process, did not consult with me about whether I favored an aggressive or conservative approach, and made me feel like a dumb child. I decided to go to a podiatrist who made me feel at ease throughout the process.
I recommend Dr. Klein.
Surgery can be scary and there is no going back after the procedure.
As an endurance athlete I was very concerned about my ability to continue my activities after the surgery.
I interviewed more than a few doctors before choosing Dr. Klein. He was thorough and clear as he worked through the alternative treatments before considering the surgery.
The surgery was a success and I have now retuned to my active lifestyle.
I’m grateful for all he has done for me.
Thank you Dr. Klein!!!
Dr. Klein Knows His Stuff – Dr. Klein cured my foot pain when others couldn't. He really knows what he's doing.
He established a very comfortable rapport with me within the first few minutes of meeting him. I had many doubts about whether or not my pain was even curable. In spite of my skepticism, I took my half-brother's recommendation to see Dr. Klein. Upon explaining to him my previous experiences, he indentified what was wrong with my other doctors' thinking. He then designed a course of treatment that was both refreshingly quick and surprisingly painless.
Dr. Klein is also very funny - great sense of humor.
Best Podiatrist in the South Bay / Penninsula – I recommend Dr. Steven Klein to anyone seeking a podiatrist. I personally had agonizing pain in my right foot for one and half years. I sought treatment from two other podiatrists before seeing Dr. Klein. I was pretty much beside myself by the time I walked into Dr. Klein?s office. I had no results from the first two podiatrists. My first visit Dr. Klein made a thorough evaluation of my foot. He took X-rays in his office. Then he made an appointment at the best MRI center in the South Bay. He was very reassuring. His staff was very prompt and diligent. I underwent minor surgery at a local surgery center which only took a couple of hours. I was home that afternoon. I am at present enjoying my walks, bike rides and am back to my job in construction.
Editorial Review – Guilty of causing yourself pain from wearing bad shoes? Visit this licensed podiatrist based in Mountain View that treats adult and children foot problems, including flat feet, bunions, and foot arthritis.
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