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Melba R.

Joined 8 months ago

Great service. Everything is clear now...however, my bill for cleaning the Main Line was over $400. That seems really steep to me. I'm glad to have all clear drains though.

Thanks, Roto Rooter. Can you bring your prices down?

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Janet L.

Joined 1 year ago

Roto-Rooter's good draining cleaning service. The high efficency and good service.

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Faheemah

Joined 2 years ago

What a nice guy !. Purna was professional, very knowledgeable, and we felt comfortable have him in our home.

he did such a great job, what a nice guy!

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Amg156

Joined 2 years ago

Roto-Rooter Plumbers 9/7/11. It was easy to make an appointment online and the plumber who came to fix our clogged kitchen sink arrived on time and was very professional and polite. I felt the price was a little high, but it was worth it to have our kitchen sink back.....I would definitely use Palo Alto Roto Rooter again!

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nklenn

Joined 2 years ago

Great Service - Honest appeal. I was very pleased with the Roto-Rooter plumber who cleared our drain today. He was very professional, polite and respectful. I felt that he was being honest with me in his assessment of our drain problem. He did not offer me a better cleaning job for an extra hundred bucks as did the company we called last year for this same problem. I would definitely call and request John C again if we have another plumbing issue. I felt comfortable having him in & out of my house for the 30 or so minutes it took to do the job. When he finished he explained what he perceived as our problem and suggested an alternative that might help delay another call.

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janieb23

Joined 2 years ago

To the rescue. the night before the Super Bowl party the kitchen drains backup. I went to bed thinking I just need to call Roto Rooter in the morning and get an early appt. They were so pleasant and Petro the plumber did an amazing quick job. He was so professional and helpful. Thanks Roto Rooter!

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melteff

Joined 2 years ago

Roto-Rooter Plumbers January 27, 2011. After a week of DIY failure, I called Roto-Rooter Plumber in Palo Alto to unclog both the sink and tub in the bathroom. The technician Purna arrived in less than an hour from my call, quickly diagnosed the problem, provided a written estimate and got to work. Purna is

very professional - courteous, friendly and competent.

He also provided good advice on how to maintain

my drains from now on. The bathroom floor seems cleaner than when he arrived so it looks like he may have wiped up the black cat hair too! Very excellent

service. Claudia M

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Kristin Duckett

Joined 3 years ago

Roto-Rooter Plumbers December 22, 2010. I called Roto Rooter Plumbers in Palo Alto and they were here within 30 minutes. My kitchen sink had backed up and was completely full. In under an hour the problem was solved. Their technician Purna was efficient, fast and friendly. He offered me tips on how to keep my lines clear in the future.

This was a stressful situation that turned into a good experience

thank you Roto Rooter!

Kristin D

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joe ettel

Joined 3 years ago

roto-rooter plumbers 12/26/10. The roto-rooter plumber was very curtioius, efficient and got the job done quickly. He went way out of his way in cleaning up a very dirty mess. We were very pleased with the service. Thank You!

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ndeo

Joined 3 years ago

Roto-Rooter Plumbers Oct. 29, 2010. Toilet got backed up bad. Tried several times to unclog the toilet with the "plumber's helper" and a "snake" to no avail. Decided to call the pros. We wanted someone to come right away, and when we called, the person who answered said that there was a cancellation and they could send someone within the hour. Great! As promised within the hour, Jesse, the Roto-Rooter representative came to our rescue. Courteous, knowledgeable. He explained everything thoroughly. Clean work. He never failed to put on his plastic boot cover every time he came into the house. Well, he started working, did his job and in no time, clog was gone!

Thanks for the quick response and excellent service!

Ticket # 193-227612