400 Mathew St, Santa Clara, CA | Directions 9505037.362638 -121.939838
Mon-Fri 9-5:30 & Sat 10-2
Carlos came by our home on June 18th to fix our window screens... he did an amazing job... worked really hard for us, and had a smile on his face the entire time... he even did some paint work around an area that left marks when the install was done...
Once he left, my husband found something wrong with one of the windows (wouldn't close easily) and Carlos was more than happy to drive back (he was about 10 minutes away from our home).
You've got great people working for American Vision Windows.
We would like to express our thanks for the prompt attention Carlos gave to our issue regarding windows installed at our son's home in San Jose. My wife especially appreciated his explanation of the cause of the problem and his quick and workmanlike corrective actions - including the new face cover piece that he installed instead of trying to reuse the old one that had started coming loose.
It is nice to see that quality and customer service is of such importance to Carlos and American Vision Windows.
We selected AVW to upgrade all of the windows (11 regular windows, and 8 custom trapazoid windows) and two French Doors in our home. They did great work, they cleaned up at the end of every day. They were on time in the morning. If there was any question about what I wanted done - they asked. Like any home owner I've had my bad experiences with home repairs and contractors. I would recommend AVW to any home owner, they do quality work using a quality product.
I recently selected AVW to replace two badly warped french doors and three windows. I live in a Condo development so everything has to match. The results were outststanding with excellant workmanship and after-sales follow-up. Heartily recommend AVW for VALUE and RESULTS !!
We have had a great experience with American Vision Windows! We replaced all the windows and sliding door in our house about three years ago. We have been happy with them every single day since, they block out outside noise, keep out the cold in the winter and keep in the air conditioning in the summer. We recently had an issue with the handle of the sliding door coming loose. I figured I would have to fix it myself or pay someone to fix it. I called American Vision and they were more than happy to help. They sent someone right out. Everyone I have dealt with from American Vision has been happy, courteous, knowledgeable, and helpful in every way! Thank you American Vision Windows!!!
We had American Vision windows put in our house recently. The house is old and we are trying to upgrade a lot of things. We wanted something that would match the color scheme and still look good. We got several windows including 3 semi-circular windows. They made windows for those that worked perfectly. One opening was not very circular and they still made the new window fit. We also got 2 sets of French doors. One set was in a new opening where a bay window had been before. Those doors are working fine. The people who came to install the windows were great. Very professional and left the house looking as clean as before. I am waiting for winter rains, but so far everything is wonderful.
my mother and i had anlin windows put in our home in 2006 and completely love the windows and the work that american vision windows did in our house. then about 2 months ago i noticed that the some of the trim was falling off of a couple of windows, so i contacted the santa clara office were i spoke to the service personal. they had an installer out at our house the next week to fix the flat trim falling off of the windows and even checked all of our other windows for problems. we had been actually meaning to call the office to get a quote for other windows that we wanted to replace and found this the perfect time to ask about it. they then sent out a sales representative to our house who gave us a quote for more anlin windows, which were a great price so we decided to purchase. we are very happy with this company.
I just signed up to change my old windows with American vision windows.
My sales agent Ernesto Terrazas was outstanding. He walked me through the complete procedure of selecting best window and then provided a generous offer that I could not resist.
I am looking forward to a similar experience in the entire transaction. I will update more reviews as I interact with the AVW team.
this window company is really great and reliable. i replaced all of the windows and door in my home with them and am very happy with the product. all of the materials and labor also came with a lifetime warrenty, which you dont find very much anymore. i there is ever a problem you can call into the office and they will take care of it right away. recently i broke one of my handles and i called in to the office and they had someone out to look at it within 2 days, and had to order a new one. the new one was delivered and replaced within 1 week. i am very thank full.
greatest window company in the Bay Area – I first called american vision windows when i realized that my 60 year old windows were beginning to leak. the first person that answered the phone was very polite and told me all about the products that the company offered, which was not only windows but that also offer garage doors and even solar panels. I only chose the windows but was glad that they offered all of those other things because if i ever needed those services they would be available to me. i was also excited to see that they offered triple pane windows because i had heard that those were the best on the market. so next they sent the sales gentleman to my house who was also so great. he knew so very much about the windows that the company offered. he even knew the exact amount of light that my new windows would let into my home. which i thought was amazing becasause it is so technical. i then decided to purchase 6 windows. after i purchased the windows they sent out the measure tech to my house who knew even more about windows than the sales rep did and i was just amazed at that point because i didnt think there was that much that went into windows. after they did the measure it took about 3 weeks for my windows to be ordered and delivered to their facility. which is when i recieved a call from another very knowledgeable man, whom scheduled my installation. when the window installers came out i was once again amazed because the man who came out had been with the company for a long time and could not have done a better installation of my windows. then a few weeks ago i noticed that one of my windows was broken. i was quite upset because i did not know how it happened. i immediately called the office and spoke with the service manager who was also extremely polite and told me that she would be calling the manufacturer to see if they would replace it for me. after a few days i was told that they manufacterurer would not fix it and that it was not covered under warranty. but then after a few phone calls later, we were able to work the situation out and american vision windows will be replacing the glass on my one window. it will be completed by the end of next week and i cant wait. but i know that everything will be ok and run smoothly because this is a great company and everything they do goes smooth. thank you very much american vision windows for all of your hard work.
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