901 E El Camino Real, Mountain View, CA | Directions 9404037.374432 -122.059069
Great Hotel BUT... – It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!
Over Booked and Kicked Out – I am extremely disappointed in the treatment I
received at your one of your hotels. The Crest view
in Mountain View, CA.
I booked reservations months in advance with the Crest
view in Mountain View, CA. I had stayed there previous
times and had no problems at all. The staff was
excellent, and the food was terrific. This last time
however was not the same. They apparently made some
changes. When I checked in I confirmed my reservation
dates, and when I would be checking out. Then again
on the Friday before we were kicked out of the hotel
my bank card wasn't working, and I was called to the
desk to verify my information and again to verify my
reservation check out date. Three times I verified my
departure date with the front desk, and I was kicked
out prior to my departure date because they
overbooked!! That's cr@p. They overbooked and were
told that they needed to rent the room to someone who
was going to pay full price not the hospital rate. My
8 year old son had major surgery on his head, we were
from out of state, and had no where to go, and your
hotel kicked us out to rent the room for a higher
price. I have no respect for you or your hotel chain
what so ever. I feel I have been ripped off for even
staying there. I am completely dissatisfied with my
stay at the Crest view. You left me and my children
homeless in California. The manager at the hotel
doesn't have the Time of day to take care of
such unpleasntries on his own but had the girl from the
front desk do this who I might add was not the least
bit understanding in the matter she was in fact quite
smug about it. And why is it that I confirm my check
out date three times with three different people and
its suddenly changed????
Thanks for the 100% satisfaction .. Ya I want a 100%
A cozy atmosphere in the heart of techie heaven. – In Short
This hotel is a corporate favorite. It is central to just about all of the Silicon Valley and offers a nice alternative to sterile, business hotels. With its white-painted trim and flowers blooming in the windows, the look is pure B&B. The lobby sitting area is filled with bookshelves and reminds visitors of a warm and welcoming home. Among the 56 rooms, suites include sitting areas, Jacuzzi tubs, data ports and down comforters.
Bargain – Inexpensive, clean, quiet, excellent value and location. I would definitely stay there again. I liked it better than the Cupertino Inn or Courtyard by Marriot.
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