Gelato Classico Italian Ice Cream
Mountain View, CA 94041-1203
Phone: (650) 969-2900
- Price:
- $
- Hours:
- Daily 11am-12am
Editorial Review for Gelato Classico Italian Ice Cream – by Laura Reiley
The Scene
Gelato Classico started more than 30 years ago in a tiny shop in San Francisco. Since then, the small scoop emporiums dot the land (all of it is made in a plant in Concord). Lest ye neophytes be confused, this is not just the Italian word for ice cream. Gelato is denser, softer, creamier than American ice cream, with less air introduced during the manufacturing. Gelato often incorporates purees of fruits or nuts, and it is kept at a warmer temperature, making it more amenable to cups than cones. The ultimate Italianate experience is a scoop of vanilla bean gelato melting gently in a cup of intense espresso.
The Food
With over 40 flavors, it's hard to choose. Aim for the stracciatella (chocolate chip) or the nocciola (hazelnut) for sheer lusciousness, and if you are a fruit lover, all of the pureed fruit flavors are intensely tangy--passionfruit, lemon and raspberry are at the top of the heap.
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User Reviews for Gelato Classico Italian Ice Cream
04/27/2008 Posted by toffman
Though the ice cream is good,the customer service is terrible. The owner basically ignores the long line of customers,chats with one of his employees and refuses to help out even though one store employee is running around doing his best to help customers out. When asked for help since the line is now outside the door,the owner basically asks you to leave. That's his way of solving the problem the waiting customer problem ! The owner ( an older gentleman with a strong accent ) despearately needs training in customer service by the Gelato Franchisor corporation. I for one,will never visit the place again. Luckily,for the rest of us,a Yoguberry store is opening across the street !
Cons: lousy customer service
02/27/2008 Posted by Daviburgstien29
While visiting Bay area for summer break my family and I passed through down town Mtn.View since we heard that it is a lively and fun place to visit. We happened to stop by gelato classico for some ice cream. There was a long line and actually, that’s what got our attention at the first place. Believe me, the line was worth the wait. The gelato was extremely delicious, and I recommend tasting few since there are so many good flavors. Although the line was long the service was fairly quick. The smile on the gentleman that was serving us was as refreshing as the gelato itself and he was very patient with us, and he let us taste few samples before we got our gelato. Anyone who loves good gelato should at least visit this place once. I know I’m going back to gelato classico on my next visit to enjoy a great gelato in a wonderful location.
Pros: great gelato and friendly service
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