05/26/09

Rip-Off artists

by WhyHom

I reserved a small van on the Internet and then had to cancel because of change of plans. I tried to cancel on the Internet, but could not so had to call. Was put on hold for 7 minutes and the guy said he would cancel. A month later,I find a $50 "no show" charge on my credit card. I went to the UHaul and they said they didn't have a record of my cancellation and I am still fighting them.

• Pros: Well known name
• Cons: Worse customer service and rip-off artists

05/08/09

Do they know what they're doing?

by fantitou

I ordered a hitch, they reserved my time, I went in, the hitch had not arrived, they made another appointment, called me 5 minutes before to say that again all the parts are not there not to come, set up another date...never called backed yet, I called, they said they'd called me back. So far 3 weeks...AGHHH!!!! I wonder whether they'll be able to do it properly if it ever comes? SKEPTICAL>>>>

• Pros: Convenient location
• Cons: Really confused order taking

09/27/07

avoid getting a hitch installed here

by ufgatorng

They installed my hitch incorrectly... and they are not going to refund me the entire amount also...

Funny place ... the hitch is right ... the mounting is right... but it wont fit in correctly on my car...bunch of morons out there.

• Pros: none
• Cons: cant install a hitch