06/09/09

STAY AWAY! CUSTOMER BEWARE!

by RayM10

I can simply sum this as the worst, deceitful experience in a restaurant I have experienced.

We decided to give this restaurant a try based on their 50% off all rolls sign.

I asked if the 50% off was just for the Specialty rolls or all rolls. The waitress said "ALL rolls."

We then ordered a Spicy Tuna/Avocado roll and a Salmon/Avocado roll. The Spicy Tuna/Avocado came out with Cucumber and not Avocado. The waitress said that the sushi makers did not follow the menu and that it was a common problem.

We then asked if the 50% discount applied for TO GO orders which we were told yes. So we ordered a Tuna and Salmon roll.

Then the bill came

The $4.95 Tuna and Salmon roll were priced at $3.46 not the expected $2.48.

I asked about the 50% discount. The waitress said the menu price was wrong. We did get the 50% discount but the $5 sushi was closer to $7. She said that there were different prices but not stated in the menu. This was plain deceit now.

She said I was charged extra for the avocado added to my Salmon roll. I clarified with her that I paid for a Spicy Tuna/Avocado that came with Cucumber with no price adjustment, but having Avocado with Salmon was a price increase.

She left and came back and said that the sign says 50% off Specialty rolls and 30% off regular rolls. She said that the menu price should be right, but I was only getting a 30% discount. However, she had no evidence of a 30% discount.

So now my head was spinning.

The sushi makers change the ingredients

The 50% off ALL rolls is not "ALL"

There is a discretionary 30% discount

The menu prices are not fixed

If you have been here before and plan to go back, I urge that you try a more reputable place with better quality, taste and similar pricing (nearby Gombei or Cherry Sushi).

If you think my review is not helpful, I urge you to ask what "all" means and check your bill carefully.

Or just make your life less complicated and just plain STAY AWAY.

• Pros: Nothing
• Cons: Deceitful pricing and service

07/18/03

Yummy Hamachi!

by jameslee10000

Must-have menu

1 Edamame (why do i pay for this?)

2 Hamachies (nigiri-style)

1 Toro (nigiri of course)

1 Unagi (nigiri once again)

2 Miso soup

• Pros: Hamachi, Toro, Unagi
• Cons: Edamame is not free