150 E El Camino Real, Sunnyvale, CA | Directions 9408737.366107 -122.031369
What a nightmare this place is, DON'T SHOP HERE! – This store is depleted, they are going out of business. Their selection of products are few and far between, the food items that I looked at are very close to or out of date for freshness. I recently went in to buy about $50 of merchandise, non perishable items.
I used my credit card, the clerk immediately wrote down my drivers license number on the back of the cc receipt. I told him this was against the law and against M/C and Visa rules to save any conusmer information after the transaction. The clerk told me that because they are in a liquidation state, their bank requires them to write down this information. BEWARE! This can easily lead to identity theft! I will not shop at this retail establishment any longer. The clerk I delt with was grossly mis informed regarding the cc transaction policy BUT what really surprised me was his "I don't care" attitude and reluctance to check with his manager as I had requested. I made the purchase but it will most certainly be my last. They are owned and operated by "Big A Stores", they also own about 20 other stores throughout the north and south in California. I would steer clear of this place, pay a dollar or two extra and deal with competent, professional, experienced health care professionals and retail personnel. This "care free" attittude and lack of professionalism at this store is most likely one of, but certainly not limited to their demise at their Sunnyvale store. This was the third time I had ever been in the store.
The clerks are rude, unwilling to help and mis informed on how to handle customer service issues.
Do yourself a favor and shop elsewhere.
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