Restoration Hardware

Doesn't Recommend

partaaaay

Joined 4 years ago

I had to come back over and over again. Sooo, I had this blow-out, spare no expense Christmas party, and Restoration is just one of the companies who failed me.

Let me begin by saying that I told the saleslady that I needed the drapery set that Saturday, and to have the whole thing get to me on time, I was charged an extra Express Shipping fee. I had no problem with that, I needed the items quickly.

What I had a problem with, is that not the complete set arrived, and what did arrive were the wrong items. I should have known that the saleslady just wanted the commission. Yeah, one set to cover 1 window cost me close to $700, not including the actual drapes!

I had to come back over and over again to the place to undo the damage, a total of 3 times. Coming from San Francisco, that was HELL at best! Why not go to San Mateo, you say? Well, this place supposedly had the items in stock when I called them on the phone. I was wrong. I was lied to.

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Contributor

Joined 10 years ago

Fanciful hardware and home furnishings for yuppies--or at least, yuppies at heart.. In Short
With its beautiful light fixtures, intricate cabinet and door hardware, and sleek bathroom accessories, this store offers everything that a loft-dwelling, "do-it-yourselfer" needs to spruce up a space. In addition, the store also stocks classy, quality furniture--including leather couches and cherry dining tables, as well as inexpensive toys, gadgets, bath products, gardening equipment and cleaners.