07/14/08

AWFUL!!!! Don't waste your time or money on Hammer Auto!

by JWexler

Hammer Auto is not to be trusted. They have shady business practices. Their contract uses deceptive language, they DO NOT GET THE CHEAPEST DEALS, they do bait and switch, and routinely reneg on their promises, and to top it all off, Rober Hammer is arrogant and rude. I would say working with him was one of the worst transactions of my life. Believe me, with a little research, you will do better going through a car dealership directly - we did.

• Cons: Deceptive and rude

07/11/08

Best price AND good service!

by Hsfbfan

Not quite sure about the review ripping on Hammer. They were recommended to me by another national real estate relocation agent for the bay area. I have recently bought 2 vehicles through them & everything went smoothly from start to finish. Also, I checked around on the pricing & nobody was even close to their prices on the 2 vehicles. They made buying a car easy & enjoyable - as opposed to dealers where the price kept changing or the salesman had to go "get it approved by his manager in the other room".

They got exactly the vehicles I ordered & I knew from the very start what I was paying - with no hidden costs anywhere. BTW - the people there were as nice as could be [I think the other reviewer must have walked into a regular dealership by mistake]..

07/10/08

Avoid This Place Like A Bad Rash

by RealtorLady

This place has quite a little scheme going and has been doing it for quite awhile. They tell you they are making $500 service fee when in reality it's over $1000. The owner also is rude and arrogant and full of himself. As a realtor I know firsthand about selling a product and customer service and when I went in to pick up my car I was apalled at how me and my daughter were treated. They act like you are lucky you are getting a car from them. They promised to show we what they paid and then made excuses for not showing it to me. I will get my car elsewhere in the future. They have a bunch of bad reviews on all kinfs of sites like Yelp and Yahoo....

• Pros: Plenty of Parking, good location
• Cons: Sneaky and very rude...