04/16/08

It could not have gone any better

by grub

This place was great. My fiancee and I dined at this restaurant this past Saturday night for our engagement dinner. The atmosphere was great with the dim lite booths, great friendly service and delicious food. The prime rib was some of the softest I had ever had, and mud pie was a crowd pleaser. We made reservations and were seated as soon as we arrived. Prompt service.

• Pros: Atmosphere, service

01/07/07

Avoid At All Costs, Not Up To Quality Standards

by jbwebs

Went here last night for an anniversary dinner. To start off, the waiter didn't visit for the first 10 minutes, my girlfriend couldn't decide what size filet to order so we said come back in 1 minute... literally 15 minutes later, after servicing every single other table, he finally took our order. I think we were ignored because we didn't order any wine, while the other tables had...

anyhow... my soup came (lobster bisque), which was very good... my gf's salad came after I finished my soup... when she finished her salad, then my scallops came (not up to par with other fancy restaurants)... so basically, we never ate at the same time... not normal for a restaurant like this...

then 40 minutes later our meals FINALLY came, oh wait... a prime rib and a small filet... hmmm, no one ordered a prime rib... bus boy takes it back... waiter returns with the prime rib.... I heard you say "house cut"... really I said that???, bc what I actually said was filet, 12 oz. he actually starts to argue, as if I forgot what I ordered... well he says he can take it back and if I want to wait 25 more mins (already been 1.5 hrs) I can get my 12 oz filet I ordered... well I said I?ll just take this prime rib... and he said desert is on us...

well the prime rib was pretty bad, actually, I?ve had way better prime rib on cruises... it was thick and chewy with no flavor and cold au jus. my gf's filet wasn't much better, for a USDA prime piece of meat.

for desert the apple pie tasted like it was made with nutrasweet...

I never thought I?d end up writing a review, but the terrible service and marginal food brought me out of hiding. I?m new to this area but don't plan on visiting sundance ever again. I?d rather drive up to san fran and go to a reliable ruth's chris with some quality control in place.

• Pros: easy to get reservations
• Cons: bad service, bad food, i see why reservations were easy for a sat night

01/05/07

One of the good Steakhouse in Bay Area

by kimchi0503

Romantic, good food, good customer service....overall experience was excellent. definitely go back again.

• Pros: everything
• Cons: none