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Hunan Garden Restaurant

3345 El Camino Real, Palo Alto, CA | Map it  

94306 37.420201 -122.136201

(650) 565-8868 | View Website

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Features

Neighborhoods:
Ventura
Price:
$
Categories:
Catering, Reception Centers, Restaurants
Cuisine:
Chinese

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Restaurant Special Features:
Carry Out, Lunch Spot, Waterfront Dining
General Info:
Open 7 Days
Payment Methods:
MasterCard, Cash, Discover, Visa, American Express

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Reviews for Hunan Garden Restaurant

annerose0011

Member since Mar, 2012 View Profile
2Reviews
0Photos
Joined 2 months ago
5.0
March 20, 2012

Tasty!!!!. I always eat here in Hunan Garden Chinese Restaurant. Great service. Also the food is so tasty.

0

sparkslit

Member since Aug, 2011 View Profile
2Reviews
0Photos
Joined 9 months ago
5.0
October 14, 2011

Awesome food. Must go place, but food is pricey for what you get. It's more about the experience!

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jrichardson3

Member since Jul, 2011 View Profile
1Review
0Photos
Joined 10 months ago
1.0
July 14, 2011

Terrible service. My wife and I met my adult kids for dinner at this establishment following the graduation of my daughter from the local university. The person who greeted us just pointed to where our table was and said something about "they were that way", not bothering to seat us. Service was slow; the graduation girl did not get her order, and no apology was offered after this pointed out. No one checked on us to find out how our meal was or if we needed refills of our drinks. This was without a doubt the worst dining experience I have ever had.

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F123

Member since Jan, 2011 View Profile
1Review
0Photos
Joined 1 year ago
2.0
January 27, 2011

Rubbery Chicken - mediocre for the Price. If you get take out the chicken is so rubbery it is ridiculous, and at the prices they charge it should be much better. Also for second time, the sauce from Szechuan Chicken leaked through the bottom of the paper bag. I let them know, and they said, well what do you want me to do about it? No apologies, at all.

I've been here and if you eat in it is a bit better. The only thing I did not care for was I was having a business lunch with a friend, and the waiter was at our table every three minutes, so it was difficult to finish a sentence without being constantly interupted.

After the third experience with rubbery chicken and slightly over priced menu, especially for mediocre quality, I won't be going back. there are too many great restaurants out there that perform much better.

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StanfordGal

Member since Feb, 2009 View Profile
2Reviews
0Photos
Joined 3 years ago
5.0
February 19, 2009

Great food...Great Service!. I've been living here for years, looking for a great Chinese restaurant and I've finally found the place. Not only do they have great food, but I have never experienced such great service at a Chinese restaurant before. The matre d at the desk was extremely friendly and accomodating.

My friend and I ordered the Mu-shu chicken, which we both really enjoyed - I would highly recommend this dish.

We also ordered a beef dish that was too spicy for the both of us (we prefer milder food). When we explained to the waiter that we'd like to order another dish because it was too spicy, he actually just took it off the menu and exchanged it for something milder. We never expected them to do that. While we would not take advantage of that, it was great customer service!! He recommended that we express our spice preference when we order, something we will remember to do next time.

Instead we ordered the orange-peel chicken, another delight that I would strongly recommend.

For the great food and AMAZING service, I would give this restaurant 5 stars and recommend it to everyone!

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