4345 El Camino Real, Palo Alto, CA | Directions 9430637.404520 -122.117751
Lobby: Daily, 7am - 11pm
DO NOT STAY HERE – This was the most foul and unbearable customer service I have ever received in my enter life. We only ask for a room for my husband and my two little girls about 2-3years. Since we were younger colored people we were refused a room in an unprofessional manner. It was very offensive to me and my family; Jane was absolutely and entirely vulgar as a Manger (older lady). Jane also refused to tell me who her manger was and treat us very impolite by telling us that we should stay in a motel with your kind of breed. I would never on any account recommended this VERY impolite, offensive, and disrespectful motel to any one I know. This is a type of customer service that should never happen to no one under any occasion. They should feel very embarrassed to have very unprofessional manger (JANE) that makes there motel look repulsive and unworthy for any sane person .
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