Pleasant View Convalescent
Cupertino, CA 95014
Phone: (408) 253-9034
Ratings & Reviews Summary for Pleasant View Convalescent
What Users are Saying:
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User Reviews for Pleasant View Convalescent
08/15/2008 Posted by jann0
The Social Workers and management are very unprofessional. They cover their butt rather than do what's good for the residents. My mother almost became an invalid there. They confined her to her wheelchair even though she can walk with a walker. She lost her leg muscles, so she falls going to the bathroom. This is a direct result of their confining her to the wheelchair. My mom's personal belongings keep getting stolen. Instead of investigating the problem, the Social Workers blame me for the problem. They went as far as accusing of stealing them myself. What nonsense, why would I buy my mother new clothes, then turn around and steal them? Does that make any sense? The staffs are mostly Filipinos, educated in their country, not much training professionally
Cons: Confines residents to wheelchairs and their room, no exercise, only some phony activities on their big chart for show
06/14/2007 Posted by alo99ha
CNAs are lazy, the RNs & the Director of Staff Development lie through their teeth at care conferences. Admin. staffs are related, i.e. sisters, husbands & wives, cousins, other relatives, it's a racket, it's one big Filipino family. They should not allow family members to work with each other, in the same facility. If there is a court case, tamily members will not testify against each other, they cover each other's butt. The owner, Mr. Easterday, is indicted in the Federal Court for defrauding the government of payroll withdrawal taxes, in the tune of $10 million. Sentence hearing is scheduled for July 11, 2007. His license may be revoked, the nursing home may be sold.
04/21/2007 Posted by cmari
Poor communication among staffs. Nursing supvsr gets belligerent & very defensive when deficiencies or negligence are pointed out. Instead of correcting them, they get very defensive and lie to cover their butt. Family members & residents refrain from complaining for fear of retaliation. What kind of a life is that for residents? They feel powerless. I was harassed by an unprofessional nursing supvsr while visiting. Air conditionding does not work properly in the summer. Room temp. was measured at 86 degrees on the west side. It was reported to the Health Dept. I got a response from them in December!! The inspector said she checked the facility & the temp is ok. Of course, it 's not hot anymore. It is winter, what a joke ! Theft is rampant. Do not leave anything that looks new or attractive. My father has lost slippers, scarfs, new pair of jeans, pajamas & ring. Response to call lights is very slow. What happens in an emergency? You will never know because they cover up their story. Always take their report w/ a grain of salt.
