Arthur's Restaurant
Santa Clara, CA 95054
Phone: (408) 983-1666
05/12/2008 Posted by kp_23
I was extremely disappointed to learn that the advertised price for Mother's Day Brunch that we found on Aurthur's website was incorrectly posted for 23.99. Instead it was 35.00 a head. When making reservations, I was asked how I found out about the special brunch and told them I found the 2008 menu on the web via a random search for brunch in Santa Clara. I was not corrected at the time of making the reservation that the price was misprinted. The food was good, however by our 12:30pm reservation half the dishes were sitting out for quite some time. It was a bit of a shock when the bill came for a party of 10 ppl that the price was not what was quoted. We questioned the price and they simply stated that it was misprinted and nothing would be done about it. I have worked in restaurants for years and this is a big no no!!!! I am currently in the high tech industry. They should have taken the time to have their webmaster fix their website. I heard two other customers complain about the same thing.
Cons: Poorly treated when confronted about the misquote of price on their website.
Write a review and share your thoughts with others
