08/09/08

Worst delivery service I've ever had.

by toonron

Do not order pizza from here for home delivery!

We ordered from Pizz'a Chicago because they were the only place we found right away that served deep-dish Chicago Style pizza. So we decided to give them a try.

When they took my order, I had to repeat my address and my order twice. I told them I had a coupon for a large specialty pizza and after ordering a half Sears Tower/half Rush Street, I was asked what size pizza I wanted... reminding them that I'm using a coupon for a large specialty pizza.

I was told that our pizza would take 45 min-1 hour for delivery. It took about and 15 minutes. The delivery person asked for more than what the total should have been, and had to remind him as well that we were using a coupon for a large specialty. He then re-did the math in his head, and we tipped accordingly.

We took the pizza in to the kitchen and opened it up. It was only very mildly warm at best. Half the pizza was correct... the other half not what I ordered at all.

Trying twice to call back to address the issue, I was put on hold where I was kept on hold for over 20 minutes and never had someone pick the phone back up to even inform someone directly of the discrepancies.

I will never be ordering from them again. It was quite literally the worst delivery ordering experience I've ever had. I would warn others to order at their own risk.

• Pros: Decent pizza
• Cons: Horrendous delivery service.

10/11/07

Best in downtown! I dont eat any other type of pizza. Excellent Deep Dish!

by mttmizzletizzle

Their delivery was fast! They quoted me 1 hour and got here in 40 minutes. The pizza was hot and delicious as usual.

• Pros: best pizza
• Cons: parking

01/28/07

Okay pizza, terrible delivery service

by paulinsj

I first found Pizza Chicago when I lived in Santa Clara. I found their pizza to be fantastic, all though the price reflected a quality pizza. Still I never purchased from anyone but Pizza Chicago Santa Clara.

I moved to the Burbank neighborhood of San Jose, and now had to order from the Pizza Chicago in Downtown SJ. The first couple of times I ordered, the delivery took over 90 minutes. I also found that their quality and recipe was not quite the level of the Santa Clara store. I always ordered the Joilet Jake, and enjoyed the strips of portobello mushrooms, the Downtown store used just pieces of portobello, and not many at that. Also, their prices were on average $1 more per pie. Still I found the pizza to be better quality than quick delivery places.

The last occassion I ordered from this store, I had friends coming over, and ordered several pies. After about 90 minutes, I called the store to inquire about my order, they said the driver was at my complex and should be there any minute. After another 30 minutes I called again, they said the driver couldn't find my apartment. I spoke to the manager, who seemed to care less that I had waited over 2 hours and still didn't have pizza. After another 15 minutes asking where the driver was, I told them I would go to the front of the complex and the driver could meet me there. So 2 hours and 30 minutes after I ordered, I finally got my pizza. Needless to say the quality was less than acceptable. I was still charged full price, and told by the driver to call the manager the next day about it, as the store was closed now.

I did not call the manager, and never purchased from them again. Recently I have moved back to the Santa Clara area, and fortunately can easily order from the Santa Clara store.

• Pros: Better pizza than quick service places
• Cons: Service/Delivery/Service

03/21/06

Good Pizza, but Pricey

by rogus

Pizz'a Chicago is a good pizza place if you like the deep dish style pizza. They have some very unique combinations that make for an interesting eating. Went there with a big party of friends and we had 4 different large pizzas. They ranged from Very Good to just ok. I guess this place is hit or miss depending upon the pizza you order. Pizz'a Chicago does a good job of adding toppings to the Pizzas but they don't add much sause. And the sause they add is a bit on the bland side, especially their Pesto Sause. Prices for there large pizza ranged from $20-$23. Overall I would say that this is a good place to stop by if you're in the neighborhood for a bite to eat.

• Pros: Wide Selection
• Cons: Bland Pesto, A bit Pricey

08/11/05

Best in South Bay

by chibear11

Best pizza in South Bay. Not real Chicago deep dish, but the best in the South Bay. Good value considering how many can feed on one pizza.

• Pros: Pizza, Value, Pizza

08/10/05

Awesome Pizza's

by chefs

Their pizza's are simply the best . It may cost more than the regular pizza places but its worth it . This is one of my favourite places to eat. Try the wrigley field pizza, its delicious.

01/27/05

Best in San Jose

by norajean44

The pizza and other dishes are phenominal! The service we had was better than most of the fancier bistros. Prices are higher than franchised pizza places but, believe me, it is well worth it! Don't miss the stuffed mushrooms. The sauce with a hint of curry made me want to lick the plate. This Pizz'a Chicago is the best of the bunch. I have been disappointed in the other branches.

05/13/04

Great Place to Eat!

by spiderman32

Best Pizza Place in San Jose! Love the Variety of Pizzas and Taste. If you love deep dish Chicago style pizza then you've got to try this place. Near the HP Pavilion so you can get a bite to eat before or after a Sharks game. They also have specials on the day of a home game.

• Pros: excellent food, great service

12/12/03

no Chicago

by water_tower

I don't see any flavor of Chicago in this place except borrowing the name and some decoration, they don't even have a deep-dish pizza that represents Chicago... You figure the rest.

12/09/03

awesome!

by comtambimt

They have excellent deep dish pizzas! Air jordan mmmmm fabulous! too bad u guys only deliver in downtown and not south side.

• Pros: Nice and friendly, excellent food
• Cons: hard to find parking