La Concha Spa Salon
San Jose, CA 95125
Phone: (408) 286-8612
Fax: (408) 288-6472
08/24/2007 Posted by mrbunbun
Um...is this a completely different La Concha from the one reviewed on Yelp? La Concha gets trashed on Yelp and yet gets star reviews here...I dont' get it. I went to La Concha a few years ago during the holidays. My first impression of the place was not bad at all, the reception area was 'guest ready'. It was pleasantly decorated and clean. The overall vibe was calming -- but that may have been because I went later in the evening and not a lot of people were there. I got a facial, hoping for thorough extractions. The esthetician was a very pleasant young woman, but she extracted using her fingers and tissue paper -- which I have never experienced before. She had too light of a touch and hardly did any extractions. She actually gave up after a minute, telling me my comedones were 'too compacted' to extract. I have NEVER had this happen before, I don't think extractions are that difficult and in fact a big part of a facial for someone with problem/oily skin. When the facial was over, I experienced a typical B-grade level receptionist service. Two women barely paid attention to me as they were busy speaking in a mixture of English and Spanish and counting out the till -- yep, counting out cash and tallying up the day's earnings, just like you see in a retail store at the mall or fast food restaurant. They were talking about how successful their week was while I was standing right in front of them. Very classy. There are too many b-grade joints overcharging and under-servicing folks without me encouraging this practice. This place is not the worst spa ever (I have other reviews for that) but it's certainly not deserving of being on any of my 'top ten' lists.
Pros: Pleasant interior
Cons: Not happy with the skill level of my facialist, VERY unprofessional front desk people
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