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Hair Color Salon

54 W Santa Clara St
San Jose, CA 95113
Phone: (408) 294-9562
No show for appt
1 Star Rating: Not Recommended

04/20/2008 Posted by dmchina94

I initially called early Saturday and inquired if there were any appts avail for a cut and maybe a color (thinking I may be able to at least get a cut, my ends need it desperately!). I spoke to Angela (I believe that was her name), and she said the only time she had was 4 pm, unfortunately this conflicted with another appt I had. She said that she would call back when she had a time open for me. She did call back (great!) and told me that there was an opening the next day (Sunday) at noon. I was really happy that she was able to find a time slot for me! I did question this, as the website states they are closed on Sunday (there are no hours listed). She said no, and stated that she would not be in "tomorrow", but Danny would be there and he would do a great job. I thanked her. Anyway...I showed up on Sunday on time for my apt and there was NO ONE THERE!!! I knocked on the door, thinking they did not unlock the door or something and I called twice! Still no one! I waited approx 10-15 min (just in case they were running late - hey it happens) and before I drove home, I drove by the store, still not a light on and it looked like there was no one there. You can be sure after this experience, I am not going back! Thanks for wasting an hour of my Sunday!

0 out of 1 people found this review helpful

Response from this business

Response... No Show Appt. Follow Up.
Posted on 04/23/2008
Hello. This is Angela. On behalf of Hair Color Salon, we would like to apologize for your inconvenience on Sunday. Our stylist quickly stepped out to later find out he missed you. As our best stylist and owner, Anh Hodges will personally assure and satisfy all your hair needs at NO CHARGE. Please call to schedule your next appointment at Hair Color Salon: T. 408-294-9562 I am confident that you will have the PROFESSIONAL & PERSONAL attention deserved. Best Wishes. Angela Frenkel Hair Color Salon 54 W. Santa Clara St. 408-294-9562 www.haircolorsalon.com

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Editor's Review

Salon specializing in advanced color and Japanese hair straightening also offers spa packages including manicures, facials, tanning and massage.  See the full editorial review.

Insider Tips

The Extras

Salon specializing in advanced color and Japanese hair straightening also offers spa packages including manicures, facials, tanning and massage.

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Directory & Services Information

Parking

  • Street

Hours

  • Tues-Sat 10am-7pm

Payment Types

  • Cash
  • Visa
  • MasterCard

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