More than 30 varieties of the signature dessert make up only a part of this chain restaurant's gigantic international menu.

by Contributor

In Short
Oddball architecture--curving surfaces and colorful light fixtures--and thick-as-a-book menus distinguish this restaurant from other eateries. The encyclopedic menu spans the globe with enormous American interpretations of dishes like pad thai, shrimp tacos, miso salmon, pasta Milanese and a slate of appetizers, sandwiches, entrees and desserts too extensive to list. The namesake cheesecakes, ranging from original to peanut-butter-cup-fudge ripple, are over the top in both concept and decadence.

01/06/08

Good portions and tasty food but long wait

by mfong24

Cheesecake Factory has an impressive menu of food. The food has good portions, tasty, and a variety of food. The cheesecake is the signature item there.

The only negative is the wait is long and no reservations and the service is ok.

• Pros: Good portions, Reasonable Price
• Cons: Long wait, no reservations

More than 30 varieties of the signature dessert make up only a part of this chain restaurant's gigantic international menu.

by Contributor

In Short
Oddball architecture--curving surfaces and colorful light fixtures--and thick-as-a-book menus distinguish this restaurant from other eateries. The encyclopedic menu spans the globe with enormous American interpretations of dishes like pad thai, shrimp tacos, miso salmon, pasta Milanese and a slate of appetizers, sandwiches, entrees and desserts too extensive to list. The namesake cheesecakes, ranging from original to peanut-butter-cup-fudge ripple, are over the top in both concept and decadence.

07/30/07

Worst service - 3 hour dinner

by suprgrover

I still can't believe how bad this dinner was - and I've let 2 days pass before writing this review. It was my birthday dinner - and I arrived early to put our name down for a party of 8. I knew it wasn't going to be quick to get seated - but I had no idea how the rest of the night would go.

They called our name/buzzer, and we went to get sat - only to find out that they had sat a party of 4 in this area. 10 minutes later, they tried to sit us at a booth that only seats 5!!!! 20 minutes after that, they finally seated us. They did provide us with free appetizers, but my brother-in-law did ask if we were going to get something comped for our troubles. They took our drink order right away- and we told them we were ready to order. The waitress said she would come back and take it in a minute. No big deal - except she didn?t come back to take our order or to bring our drinks for at least 20 minutes - well after we had finished our appetizers. The food took forever to arrive, meanwhile we had a waitress swap out - while ours went on break, and we had to ask the manager to check on our food. The food arrived and some of my family felt like it was cold. By the end of the night - we had been there for over 3 hours, 2 hours at the table, and my husband had already had to leave early to put our daughter to bed! We ask for the check, provide a card - and she disappears for what seems like another 20 minutes! They still charged us the 20% gratuity for large parties. Total lack of class. Learn from our mistake ? and try another Cheesecake factory.

• Pros: huge selection of food, great cheesecake
• Cons: worst service at this particular restaurant - this wasn't the first time either

11/17/06

everyone goes here on friday night

by greymouse26

For some reason, I always manage to end up here on a Friday and the place is a zoo! I had to wait like an hour and a half to get a table. The food is good, but not worth the wait if you are super hungry like I normally am on Friday nights. The key lime cheesecake is pretty good and I really liked the nachos as well. I haven't eaten anything that I disliked!

• Pros: nice atmosphere
• Cons: super crowded; long waits

11/10/06

Horrible wait times, decent service and food

by dmenkes

I've eaten at many different Cheesecake Factories, but this one has the absolute longest waits I've ever seen. Up to two hours on a Friday night! The problem is there aren't many other dining options in the area that are "upscale" if one could think of Cheesecake Factory as such. I'd come back during off-peak times but would rather eat and go home in the time it would take just to get a seat here.

• Cons: wait times

10/30/06

Best cheesecake

by basic0025

This place has great food and cheesecake. The wait is a little long but it is well worth it. I always come here for events and occasions.

05/30/06

line? what line?

by daytonafan

More like a crowd. The food is pretty good, but hardly good enough to wait 2 hours for a seat. service was descent. Staff was pretty tired by midnight though. I felt for them. The ice cream sundaes were excellent.

02/20/06

Not worth the wait.

by padron1926

They have a BIG menu. They have an even BIGGER WAIT. The host will tell you 45 minutes. That is how long you wait to get a pager. Add another hour in their crowded bar over priced bar. When you finally get a table thefood is fast and good.

• Pros: Big menu, lots of parking
• Cons: Long wait, spendy drinks

06/06/05

Horrible waiter

by foodielover

We were seated within 30mins for 11. The choices are mindbogging. There's good fried avocado egg roll and Country French salad. The fried calamari was fair, the Parmesan chicken over pasta was delicious. Don't like their cheesecake - too heavy & sweet, gritty taste. The choc mousse tasted more cake than cheesecake. The waiter was horrific. He was abrupt, hurried, forgot our drinks and before we were finished eating, dumped takeout containers/bags in the middle of the table for us to box our own leftovers! He hovered over trying to pressure the teen to order the one order of dessert to go than dine in.

That's the problem when the tip is already added on the bill for a large group. My niece complained to the manager & he said he would remove the tip charges. They need to do a better job of training their staff.

• Pros: many choices, decent food
• Cons: crowded weekends, rude wait staff