Consuelo Mexican Bistro
San Jose, CA 95128
Phone: (408) 260-7082
02/15/2007 Posted by lmomota
I went to Consuelos to celebrate my girlfriends birthday. They packed us into a corner where you had to virtually walk over chairs to squeeze in. The service was horrible. We asked to speak to a manager regarding the restaurant temperature and just got a lot of rude responses. My toddler was walking around our table since we had been waiting for our food for nearly 45minutes. I was told by the manager that she is NOT to get out of the booster chair. If you are a parent, you understand how horribly hard it is to keep a child entertained without food for that long. It is definitely not kid friendly. I will never dine there again since service is part of the pleasures of dining out. Frankly, the attitude there is, we have enough business.. we just don't care!
Pros: It's in Santana Row
Cons: Horrible service
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