Pacific Stereo

05/20/2008 Posted by westsider510

WENT TO PACIFIC STEREO TO BUY 4 SPEAKERS FOR MY CAMARO 3 SUBS AND 2 AMPS. AND AN INDASH TV FOR THE FRONT. TO BE HONEST THEY REALLY HOOKED ME UP. MOE THE OWNER GAVE ME A PRICE THAT WAS FAIR AND NO OTHER SHOP COULD MATCH (BELIEVE ME - I TRIED EVERYWHERE)! I DID MY INSTALL ON SATURDAY AND THE SHOP WAS BUSY AS H@LL LIKE EVERYBODY IS SAYIN - IM THINKIN THAT ITS BECAUSE OF THE KIND OF DEALS THEY GIVE. I PICKED UP MY CAR AN HOUR OR TWO AFTER I THOUGHT IT WOULD BE READY, BUT THE INSTALL WAS REALLY CLEAN SO I WASNT TRIPPIN. THE INSTALLER TAN TUNED MY AMPS AND MY SYSTEM WAS KNOCKIN. IM A SATISFIED CUSTOMER AND THEY WILL GET MORE BUSINESS FROM ME. THANKS AGAIN MOE FOR HOOKIN ME UP!

Pros: THE PRICE - THESE GUYS REALLY HOOKED IT UP!

Cons: NONE

02/29/2008 Posted by jeffroc

Made we wait 3 and half hours for a 25 minute job. Also they advertise in small print on the bottom of their ads that all installations are free except for Alpine products. But when you go in, you got to haggle with them about it. In other words, they cheat everybody by charging them for installation services. This is against the law -- advertising untrue things. But I had to argue to get it for free, then he tried to cheat me on the installation wires by charging me $40. The salesman is a cheat. You shouldn't have to negotiate something that they already advertise. This is wrong.

02/20/2008 Posted by bd90230

My car had been broken in to, and the radio/CD player stolen. I live in LA and am in the Bay Area working, so my husband handled all the insurance and research long distance for me. After speaking to Maz, he felt confident that he was sending me to the right store to replace my unit. Maz made me feel welcome, like I was a valued, regular customer and gave us an excellent deal on a wonderful product--the Pioneer DEH-P7900BT, which includes Bluetooth and iPod. He took the time to educate me about the various features to make sure that they were things I might actually use. After the installation, Maz had one of his staff set up my Bluetooth (I would have had no clue), and give me a hands-on lesson on how to use everything. Maz said if I had any other questions on how to operate it, to come back and they'd be happy to help. He also made sure I understood how to keep this one from getting stolen in the future! Everyone was very nice, and I am thrilled with my new toy. Those long drives to LA and back are going to be a very different experience now!

Pros: great deal, excellent service

01/09/2008 Posted by johnjoe

I purchased a full system. The navigation with blue tooth, two headrest, alarm, and two amps. Maz gave me the best price and the best service. I was very pleased with the respect they gave me I went back and had work done on my wifes car. My wifes car had the alarm/engine start, and dvd system put in. I was equelly impressed by the knowledgable technician Cali, who did the work on mine and my wifes car. Cali did and excellent job. The work he did is very clean and neat. Very professional!!! Will return

09/17/2007 Posted by kanye101

I recently went in to pacific stereo to look at some new speakers for my car. The guy that helped me was very nice and seemed to know what he was talking about. After working out a deal, which i thought was pretty good at the time, he told me that install would take no longer than 2 hours. Since this was an on the spot desicion by me, i decided to just wait it out in the store. The guy told me they had a waiting room in the back so i checked it out. There was a dirty room in the back by the bathroom that had a non working pepsi machine, and empty water machine, 2 old desks, a few random office chairs, a lawn chair, some big boxes, and a little tv sitting on a broken chair that only recieved Telemundo. I saw that they at least had some magazines and newspapers, but the paper was a mercury from 4 months ago and the magazines were either very old issues of auto trader or free muscle car magazines. And the bathroom was also a mess, not that you need to have a nice bathroom at a speaker place, but if i owned a place of business i would at least take the trash out and try to make the place look presentable. After killing time in the "waiting room", i was told numerous times that my car was almost done; and it was, almost 4 hours later. Now i know they have lots to do, but all i would like is for someone to be honest with me and act like they care about the customers. I felt like once they got my money, they didnt care about anything else. Just tell me that it might take a little longer, or that some of the cars before mine had some unexpected problems that took them longer to deal with, dont just keep telling me its almost done. After talking to a couple other people that were waiting (who were also gettig fed up), my car was finally done. After some research, i found that i actually got ripped off, but thats my fault for not doing my homework. But the fact that they seem to not care at all about the customer really turned me off and i wont be going back.

Pros: Good Selection

Cons: Customer Service, Store Condition, Lots of others

08/29/2007 Posted by moe_510

first off i would like to clear things up with the idiots that have been giving pacific stereo bad reviews. y0u guys are dumb. i mean y0u complain y0u were stuck there for hella hours, hello, they are a busy place giving customers great service, which is why people go there and why they are always busy. i heard about his from my boyfriend wh0 goes there allllll the time. he buys like everything and anything. this time i was buying my boyfriend some cd player and i dealt with maz who gave a great deal. i would usually be bored there but i managed to take a couple quarters to get some m&ms from the candy machine and also talked to some of the associates and was joking around with them. believe me they are so nice i would never ever go to any other place. and i also recommended it to my family and friends and they also have gone there. so trust me dont waste your time anywhere else. oh and we also got some cool car alarms from there and its like a little screen with a pic of your car and it tells you if someone is trying to get in your car and the alarm shows where exactly its being broken into. pretty cool.

Pros: really really cool people working there. really helpful

Cons: can't think of any

08/29/2007 Posted by iland_baby

SO, iM NOT REALLY iNTO THiS CAR MAMBO JAMBO, BUT OFCOURSE A GiRL HAS TO HAVE HER CAR LOOK GOOD && SOUND GOOD. i WENT BY PACiFiC STEREO ONE DAY AND MAZ HELPED ME OUT. HE WAS REALLY NiCE AND GAVE ME MY ATTENTiON UNLiKE TH0SE PEOPLE AT BEST BUY OR WHATEVER, HE REALLY EXPLAiNED WHAT i SH0ULD GET AND WHY i SHOULD GET iT. HE WAS REALLY NiCE AND MADE A GOOD DEAL. iF ANYONE NEEDS ANYTHiNG FOR THEiR CAR GO TO PACiFiC STEREO. DONT EVEN WASTE YOUR TiME ANYWHERE ELSE. i GUARANTEE Y0U'LL BE SATiSFiED. i WAS! OHH && i LiVE ON THE OTHER SiDE OF THE BAY SO COMPLETELY WORTH THE DRiVE.

08/28/2007 Posted by 9856mk3

THIS IS A GREAT SHOP TO GET THINGS FOM STEREOS TO ALARMS TO DYNAMAT. I WENT THERE TO GET A SOME BEAT, ALARM, AND ALSO DYNAMAT. I WENT AND TALKED TO MAZ AS THE OTHER KRIS12 MEMBER HAD SAID TO DO AND HE HAD HOOKED ME UP. I ENDED UP GETTING 2 12" KENWOOD SUBS, SEALED MDF BOX, CLASS D KENWOOD AMP, A VIPER ALARM, AS WELL AS DYNAMAT ON MY TRUNK. I HAD EXPECTED IT TO TAKE ATLEAST A DAY TO DO ALL THIS WORK. I WENT IN THE MORNIGN AND BY 1:45 THAT AFTERNOON, I WAS BUMPING MY HEART OUT. ABSOLUTE AMAZING SERVICE AS WELL AS PRODUCT.

Pros: GOOD SERVICE

Cons: ?

08/04/2007 Posted by kris12

i have been going to pacific stereo for a while now, and everytime i walk in, im greeted as if it was the first time im going there. maz-o comes over and asks me what im looking for and he hooks me up with the best prices in town. i live in hayward and pacific stereo is about 15 minutes away from me but whenever i need anything, doesnt matter what even little fuses, i always take a drive down and say wadup to maz-o. also, another good thing about pacific stereo is that they have most of the things in stock and you can actually do layaway with a deposist. if anyone needs any stereo stuff, go to pacific stereo, and talk to maz

Pros: parking, service, prices, deals, free water

Cons: n/a

08/04/2007 Posted by mazin

While it is impossible to please EVERY customer that walks through our doors, we pride ourselves on making it 'Our Goal' to try and do just that. We have been in business for over nine years a have a Large and Loyal customer base who purchase from us regularly and refer customers to us on a daily basis. We work hard to offer the Most competitive pricing in the Bay Area on all our equipment while making Customer Satisfaction our #1 priority. We are a VERY Busy shop and work on anywhere between a dozen - to three dozen cars a day & offer a lifetime warranty on all the work we perform. This may mean that there will be times that it might take a few hours to get to a job that might only take 25mins to complete. When that is the case we ALWAYS offer to make an install appointment for a later date that we GUARANRTEE to honor. We encourage ALL of our customers to do their homework and make us their last stop because we WILL NOT BE UNDERSOLD BY ANY OF OUR COMPETITORS! If you find a lower price than what we have quoted you online PLEASE do not assume that you are being ripped off, the internet does not dictate market pricing and you have NO guarantee that what you buy on the internet is new or has warranty. WE WILL BEAT THE PRICING OF ANY 'AUTHORIZED RETAILER' period & that includes ALL authorized online retailers! If you wish to get a labor quote over the phone, we do our best to give as accurate a quote as possible- we only ask that you give an honest and accurate description of the product you wish to have installed ESPECIALLY if the item is a 'used' 'mangled' alarm that the Big Three retailers refused to offer you service on and we happen to be the shop that is tyring to help you (p.s... to madmarc408, ignorant comments such as referring to a sales rep as 'Osama' is RUDE and would never be welcomed in our shop - we have respect for, and service ALL ethnicities without prejudice)! Thank You Fremont and Bay Area for allowing us the opportunity to serve you!!!

Pros: We strive to provide excellent customer service and the lowest pricing available!